Guest Experience Ambassador

Qmunity; San Jose (CA); On-site; Full time

Job description

Qmunity has served the 2SLGBTQIA+ community since 2013, offering programs, consulting, research, and engagement services that make a difference and build community. We’re a all‑volunteer 501(c)3 nonprofit in the Silicon Valley, making a difference throughout of California and beyond.

Our Qmunity District is a welcoming, inclusive, and affirming place for 2SLGBTQIA+ in the South Bay. Reenvisioning Post Street from 1st to Market Street in Downtown San José, the District features shopping, dining, nightlife, and events, while focusing on queer art, culture, and history. A safer space for the Queer community, families, and visitors.

We serve community and our meaningful work because of the generosity, passion, and support of volunteers like you!

Join Qmunity’s Golden Key Crew to help unlock the magic of Miss MonA lot MooRe’s 19th Annual Closet Ball, where first‑time contestants have just 60 minutes to transform into drag royalty. As contestants race the clock, volunteers help create an unforgettable experience and raise vital funds for local 2SLGBTQIA+ charities. From glittering reveals and runway moments to roaring applause and crowning celebrations, you’ll help bring a night of creativity, courage, and radical joy to life.

Why Volunteer?

• Support fundraising efforts that benefit local 2SLGBTQIA+ charities and community programs.
• Be part of a beloved San José tradition celebrating drag, self‑expression, and chosen family.
• Experience the excitement of a one‑of‑a‑kind event filled with transformation, performances, and community pride.
• Connect with fellow volunteers, performers, and community members while giving back to a meaningful cause.

How You’ll Help

• Assist with event setup, decorations, and creating a welcoming environment for guests.
• Support entry, refreshment, and raffle ticket sales throughout the event.
• Help welcome attendees, answer questions, and guide guests during the celebration.
• Assist with teardown, cleanup, and venue reset at the end of the evening.

What We’re Looking For

• Friendly, reliable, and community‑minded volunteers.
• Individuals who enjoy helping others and creating positive guest experiences.
• Team players who can adapt in a lively, high‑energy event environment.
• Supporters of inclusive, affirming, and welcoming community spaces.

Available Shifts

Estimated volunteer coverage between 10 00 AM–10 00 PM.

• Afternoon shift (times pending)
• Evening shift (times pending)
• Night shift (times pending)

What You’ll Receive

• Special souvenir gift
• Complimentary refreshments
• Verified community service hours
• Event operations and fundraising experience
• Opportunities to build community connections
• Volunteer orientation and event‑day support

Help Make It Possible

Help unlock a night of transformation and celebration by turning creativity into community impact and supporting local 2SLGBTQIA+ charities and Qmunity’s mission of connection, belonging, and self‑expression.