CLO Client Administrator III

M&T Bank; Baltimore (MD); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) match

Tuition assistance

Employee discounts

Job summary

M&T Bank seeks a CLO & Loan Administration specialist in Baltimore, MD to support daily cash application, reconciliations, and loan characteristic tie-outs within a dynamic team.

Role involves cross-functional collaboration with auditors, CLO managers, and debt teams, with opportunities for process improvement and career growth. Strong customer service, communication, and technical skills required.

Qualifications

• Bachelor’s degree with minimum 4 years relevant work experience with direct client contact.
• Alternatively, a combined 9 years of higher education and/or work experience with at least 1 year client contact.
• Strong focus on customer service and satisfaction.
• Excellent verbal and written communications skills.

Responsibilities

• Supporting the Relationship Manager with oversight of client relationships
• Performing daily cash application and position reconciliation
• Performing daily and monthly tie-outs of underlying loan characteristics
• Liaising with auditors, underwriters, CLO managers, private debt managers, and other parties
• Assisting with global asset setup and maintenance
• Performing trade and wire processing for daily trading activity
• Strategize, recommend, and implement innovative ideas for improved daily workflows
• Exposure across entire lifecycle of servicing loan clients including account setup, KYC procedures, global asset setup & maintenance, notice processing, warehouse reporting, CLO / Compliance Reporting & waterfall payments
• Understanding and adhering to the Company’s risk and regulatory standards, policies and controls
• Promoting an environment that supports diversity and reflects the M&T Bank brand
• Maintaining M&T internal control standards and audit/regulator requirements
• Completing other related duties as assigned.

Skills

Customer service

Communication skills

Analytical skills

Attention to detail

Teamwork

Education

Bachelor’s degree in Finance, Business, Economics or Accounting

Tools

Microsoft Office

SQL

Clearpar

Solvas/CDO Suite

SEI

LoanIQ

Wall Street Office

Job description

Overview

As part of the Loan Market Solutions Division, the CLO & Loan Administration team provides trustee & custodian services to sophisticated loan asset managers. Wilmington is responsible for tracking and maintaining all daily activity including the collection of payments and investor waterfall distributions. Additionally, the team monitors and reports on various portfolio compliance requirements related to the underlying portfolio asset attributes. Join our dynamic experienced team focused on enhancing overall client experience through technology and continuous process improvement. Candidates who are interested in a fast-paced environment with career advancement opportunities should apply.

Overview

As part of the Loan Market Solutions Division, the CLO & Loan Administration team provides trustee & custodian services to sophisticated loan asset managers. Wilmington is responsible for tracking and maintaining all daily activity including the collection of payments and investor waterfall distributions. Additionally, the team monitors and reports on various portfolio compliance requirements related to the underlying portfolio asset attributes. Join our dynamic experienced team focused on enhancing overall client experience through technology and continuous process improvement. Candidates who are interested in a fast-paced environment with career advancement opportunities should apply.

Primary Responsibilities

Continuous reassessment and evaluation of processes is engrained in the team’s DNA. We take a collaborative approach to identifying, assessing, developing, and implementing solutions across the platform. Additionally, we anticipate special projects and initiatives to be a regular occurrence for team members to participate in.

• Supporting the Relationship Manager with oversight of client relationships
• Performing daily cash application and position reconciliation
• Performing daily and monthly tie-outs of underlying loan characteristics
• Liaising with auditors, underwriters, CLO managers, private debt managers, and other parties involved
• Assisting with global asset set up and maintenance
• Performing trade and wire processing for daily trading activity
• Strategize, recommend, and implement innovative ideas for improved daily workflows
• Exposure across entire lifecycle of servicing loan clients including account setup, KYC procedures, global asset setup & maintenance, notice processing, warehouse reporting, CLO / Compliance Reporting & waterfall payments
• Understanding and adhering to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
• Promoting an environment that supports diversity and reflects the M&T Bank brand.
• Maintaining M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Completing other related duties as assigned.

HOW YOU CAN GROW YOUR CAREER

Our team employs extensive cross-training in order to provide employees with a comprehensive view of all aspects of servicing our clients. This position will provide the opportunity to learn various roles, processes & procedures to meet client expectations. Defining and building individualized career pathing for our staff including leadership, project related, client relationship, operations and analytics roles.

Education and Experience Required

Bachelor’s degree and a minimum of 4 years of relevant work experience with direct client contact, OR in lieu of a degree, a combined minimum of 9 years’ higher education and/or work experience, including a minimum of 1 years’ relevant work experience with direct client contact

Strong focus on customer service and satisfaction

Excellent verbal and written communications skills

Education and Experience Preferred

Bachelor’s Degree in Finance, Business, Economics or Accounting

• Highly Proficient in Microsoft Office, SQL
• Exceptional organizational skills with an attention to detail
• Excellent interpersonal and analytical skills with a strong balance of qualitative and quantitative skills
• Demonstrated ability to work as part of a team, as well as contribute on an individual basis
• Familiarity with various loan products – Bi-Lateral ABL Facilities, SMAs, Private Funds, MM & BSL CLOs, Business Development Companies
• Professional work experience at CLO Trustee, Loan Agent/Bank, Middle Office Provider or CLO Manager
• System / Application experience - Clearpar, Solvas/CDO Suite, SEI, Wall Street Office, LoanIQ

At M&T Bank, we make a difference in people’s lives. For more than 160 years, we’ve been providing our customers with guidance and financial solutions, leading our communities through challenges and growth opportunities, and empowering our employees to build purpose-driven careers.

Our talent and culture set us apart. Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor. We seek to further build upon our record of success by bringing in diverse talents and fresh skill sets while supporting the growth and development of all team members. At M&T, we are a talent and people driven organization. Take a peek inside M&T’s Human Capital Report to learn how it feels to be one of our 17,000+ employees.

We are constantly renewing. Our future success relies on our ability to understand what’s important to our customers and use that understanding to build new and innovative customer experiences.

We support our employees every step of the way.

Competitive compensation

• Full medical & dental benefits, Heath Savings & Flexible Spending Accounts, and life/disability insurance
• Generous paid time off (PTO) plus 11 paid holidays and an option to buy additional PTO
• 401(k) match at 5% with options for Roth and discretionary employer contributions
• A deep commitment to equity, including 14 resource group charters, a D&I sponsorship program, 40 annual paid volunteer hours and more
• Various options for tuition assistance, paid parental leave, stock purchase, wellness and employee discounts

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $28.60 - $47.66 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Baltimore, Maryland, United States of America