CLO Client Administrator II

Wilmington Trust; Wilmington (DE); Remote; USD 80,000 - 100,000; Full time

Job summary

Join a dynamic team at a leading financial institution as a CLO Client Administrator II. In this role, you'll support relationship managers and manage various client services in a fast-paced environment with ample career growth opportunities. With a focus on customer service, your contributions will enhance the overall client experience.

Benefits

Competitive pay

Benefits

PTO

401(k)

Qualifications

• Bachelor’s degree and 1+ year relevant experience OR 4+ years higher education/work experience with client contact.
• Focus on customer service, strong communication skills.

Responsibilities

• Supporting Relationship Managers with client oversight.
• Performing daily cash application and reconciliation.
• Managing the full loan servicing lifecycle.

Skills

Customer Service

Communication

Organizational Skills

Analytical Skills

Education

Bachelor’s degree

Degree in Finance, Business, Economics, or Accounting

Tools

Microsoft Office

SQL

Job description

Join to apply for the CLO Client Administrator II role at Wilmington Trust.

Overview

As part of the Loan Market Solutions Division, the CLO & Loan Administration team provides trustee & custodian services to sophisticated loan asset managers. Wilmington is responsible for tracking and maintaining all daily activity including the collection of payments and investor waterfall distributions. The team monitors and reports on portfolio compliance requirements related to the underlying assets. Join our dynamic team focused on enhancing client experience through technology and process improvement. Candidates interested in a fast-paced environment with career growth opportunities should apply.

Primary Responsibilities

• Supporting Relationship Managers with client oversight
• Performing daily cash application and reconciliation
• Performing loan characteristic tie-outs
• Liaising with auditors, CLO managers, and other parties
• Assisting with asset setup and maintenance
• Trade and wire processing
• Innovating workflows
• Managing the full loan servicing lifecycle
• Adhering to risk and regulatory standards
• Completing other duties as assigned

Career Growth

Our team cross-trains employees to provide comprehensive client service understanding. Opportunities include leadership, client relations, operations, and analytics roles.

Requirements

Bachelor’s degree and 1+ year relevant experience OR 4+ years higher education/work experience with client contact. Focus on customer service, strong communication skills.

Preferred

• Degree in Finance, Business, Economics, or Accounting
• Proficiency in Microsoft Office, SQL
• Organizational and analytical skills
• Experience with loan products and relevant systems

At M&T Bank, we value integrity, ownership, collaboration, curiosity, and candor. We support our employees with competitive pay, benefits, PTO, 401(k), and more. Position is remote within the U.S. with a pay range of $23.04 - $38.40/hour.

Location: Wilmington, Delaware, United States.