Customer Support Representative II

HIKINEX; Wheaton (IL); Remote; USD 80,000 - 100,000; Part time

Job summary

A leading company is seeking a highly organized and motivated Customer Service Representative to join their team. This versatile position is open for part-time or full-time work from home, requiring strong administrative skills and attention to detail. Ideal candidates will handle customer inquiries, perform data entry, and support office operations in a flexible environment.

Qualifications

• Requires ability to maintain confidentiality and high integrity.
• Typing speed of at least 25 words per minute.
• Flexible, adaptable, and proactive in creating positive change.

Responsibilities

• Compile, sort, and verify the accuracy of customer issues & data.
• Assist HR Manager and perform various administrative tasks.
• Receive calls, texts, and emails on behalf of the employer.

Skills

Organizational skills

Attention to detail

Multitasking

Self-motivated

Proactive

Job description

We are seeking a highly organized and motivated Customer Service Representative to join our team. This role is essential in providing excellent customer service and ensuring smooth office operations. The ideal candidate will be the first point of contact for clients and visitors, demonstrating professionalism and a welcoming demeanor. This position requires strong administrative skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. The position is open to anyone seeking short-term, work-from-home, part-time, or full-time employment. The hours are flexible, and no previous experience is required. Our paid market survey participants come from diverse backgrounds, including roles such as Customer Service Representative, Data Entry Clerk, Administrative Assistant, Receptionist, and Sales Assistant.

- If you are looking for versatile part-time work from home, this is a great opportunity to earn extra income.

Duties/Responsibilities:

• Compile, sort, and verify the accuracy of customer issues & data before entry
• Assist the HR Manager as needed
• Maintain logs of activities and completed work
• Type and enter confidential client and financial data
• Perform other administrative tasks as assigned
• General administrative work
• Data entry
• Receive calls, texts, and emails on behalf of the employer
• Book appointments and flight reservations

Requirements:

• Ability to maintain confidentiality regarding financial information
• High level of integrity and honesty
• Organized with the ability to prioritize tasks effectively and follow through on commitments
• Self-motivated, proactive, and solution-oriented
• Flexible, adaptable, and proactive in creating positive change
• Computer, laptop, tablet, or smartphone required to perform work
• Secure internet connection required
• Ability to work independently from home without immediate supervision
• Ability to read and follow written instructions
• Typing speed of at least 25 words per minute