CLM Solutions Analyst — Contract Lifecycle Optimizer

epiqsystems; New York (NY); Hybrid; USD 110,000 - 135,000; Full time

Job summary

Epiq is seeking a detail‑oriented Business Analyst with CLM expertise to lead requirements gathering, analyze contract processes, and configure CLM solutions for clients. You will translate business needs into functional specifications and collaborate with client teams to ensure scalable, compliant implementations.

The role emphasizes process design, stakeholder engagement, and data‑driven improvements, with opportunities to influence deployments and user adoption across multiple CLM platforms.

Qualifications

• Bachelor's degree in Business, Information Systems, or a related field; Master's degree is a plus.
• 5+ years as a Business Analyst, preferably with CLM or contract management software.
• Experience with CLM configuration and contract lifecycle processes.

Responsibilities

• Conduct interviews and workshops to gather and validate business requirements for CLM projects.
• Analyze current-state contract lifecycle processes and design future-state workflows.
• Configure CLM systems, including workflows, templates, metadata, and reporting dashboards.
• Support testing phases, including UAT and troubleshooting.
• Develop training materials and user guides to support adoption.
• Provide post-implementation optimization and reporting.

Skills

Requirements gathering

Process analysis

Solution configuration

Stakeholder engagement

Data analysis

Reporting & dashboards

Communication

Client relationships

Education

Bachelor's degree in Business or IS

Master's degree (plus)

Tools

Agiloft

Ironclad

Malbek

ContractPodAi

LEAH

Job description

Epiq is seeking a detail‑oriented Business Analyst with CLM expertise to lead requirements gathering, analyze contract processes, and configure CLM solutions for clients. You will translate business needs into functional specifications and collaborate with client teams to ensure scalable, compliant implementations.

The role emphasizes process design, stakeholder engagement, and data‑driven improvements, with opportunities to influence deployments and user adoption across multiple CLM platforms.