CLM & Contract Administrator — AI-Driven Playbooks

Amcor Flexibles, LLC; Columbus (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

Amcor is seeking a Contract Lifecycle Management (CLM) & Contract Administrator to own day-to-day administration, configuration, and continuous improvement of the CLM platform. You will be the primary business owner, ensuring compliance with contract management processes and the Amcor Commercial Contract Guide.

You will design and maintain CLM workflows, dashboards, and KPIs; develop AI-enabled playbooks and clause guidance with Legal and Commercial Operations; manage the contract repository and

Qualifications

• Degree in law, IT or relevant experience.
• Experience administering or working with Contract Lifecycle Management (CLM) systems; hands-on experience.
• Configuring workflows, approvals, dashboards, or reports is strongly preferred.
• Comfort working with structured processes, risk frameworks, and technology-enabled business solutions.
• Proficient with Microsoft Office, Outlook and CRM systems (SAP and/or Oracle experience is preferred).
• Experience with Ironclad and/or SFDC highly valuable.

Responsibilities

• Own the day-to-day administration, configuration, and continuous improvement of the CLM platform, acting as the primary business owner.
• Design, build, and maintain CLM workflows, including intake forms, contract workflows, approval flows, and escalation paths aligned with business requirements and risk thresholds.
• Coordinate user access, roles, permissions, and onboarding for the Contract Management tools.
• Develop, maintain, and enhance AI-enabled playbooks, clause guidance, and fallback positions in collaboration with Commercial Operations and Legal.
• Implement and manage obligation tracking, alerts, and post-signature compliance monitoring within the CLM system.
• Maintain an accurate, complete, and auditable contract repository and database.
• Support compliance with Contract Management process for GRPS contracts.
• Act as the first point of contact for CLM system issues, enhancements, and change requests, coordinating with IT and vendors as needed.
• Support continuous improvement projects as needed.

Skills

Structured processes

Risk frameworks

Confidentiality

Attention to detail

Collaborative

Team player

Education

Law degree

IT degree

Relevant experience

Tools

Microsoft Office

Outlook

CRM systems (SAP/Oracle)

SAP

Oracle

Ironclad

SFDC

Job description

Amcor is seeking a Contract Lifecycle Management (CLM) & Contract Administrator to own day-to-day administration, configuration, and continuous improvement of the CLM platform. You will be the primary business owner, ensuring compliance with contract management processes and the Amcor Commercial Contract Guide.

You will design and maintain CLM workflows, dashboards, and KPIs; develop AI-enabled playbooks and clause guidance with Legal and Commercial Operations; manage the contract repository and