CLM Contract Administrator

Insight Global; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Insight Global is seeking a CLM Contract Administrator to join a large non-profit healthcare organization, supporting development and maintenance of CLM standards, templates, workflows, and governance.

The role works with legal, procurement, and business stakeholders to ensure standardized language and approved processes that drive efficiency and compliance.

This is not a negotiation role but a crucial enabling function to promote consistent contract management across markets and functions.

Qualifications

• 2–3+ years in CLM, legal operations, procurement, or related fields.
• Experience creating or maintaining templates, SOPs, playbooks, or governance docs.
• Strong written communication and documentation skills.
• Experience with workflow-driven systems and business processes.
• Ability to collaborate with legal, operational, and business stakeholders.
• Healthcare industry experience.

Responsibilities

• Develop, maintain, and enhance enterprise CLM standards, policies, and governance documentation.
• Create and manage contract templates, playbooks, and approved clause language.
• Define preferred language, fallback language, and escalation requirements for commonly negotiated terms.
• Partner with legal and business stakeholders to ensure templates and clause libraries remain current and compliant.
• Support process standardization initiatives across markets, regions, and business functions.
• Own and maintain enterprise playbooks, template libraries, and supporting documentation.
• Document approval workflows, user guidance, and procedural standards.
• Ensure contract-related communications and templates align with approved organizational standards.
• Identify opportunities to simplify and improve user experiences within CLM processes.

Skills

Contract Lifecycle Management

Written communication

Stakeholder collaboration

Process improvement

Healthcare industry knowledge

Education

Bachelor's Degree

Tools

Workday Strategic Sourcing

Icertis

Agiloft

Coupa

SAP Ariba

Conga

Job description

Job Description

Insight Global is seeking a CLM Contract Administrator to join a large non-profit healthcare organization, supporting the development and maintenance of enterprise Contract Lifecycle Management (CLM) standards, templates, workflows, and governance processes. This individual will serve as a key contributor within the CLM Center of Excellence, helping establish consistent contract management practices across the organization.

The ideal candidate will combine strong attention to detail, business process expertise, and an understanding of contract lifecycle management principles to create and maintain approved templates, clause libraries, playbooks, and communication standards. While this role works closely with legal, supply chain, sourcing, and business stakeholders, it is not responsible for contract negotiations or legal decision-making. Instead, the CLM Contract Administrator will help ensure users have access to standardized language, approved workflows, and consistent processes that drive efficiency, compliance, and scalability across the organization.

Key Responsibilities

CLM Governance & Standards

• Develop, maintain, and enhance enterprise CLM standards, policies, and governance documentation.
• Create and manage contract templates, playbooks, and approved clause language.
• Define preferred language, fallback language, and escalation requirements for commonly negotiated terms.
• Partner with legal and business stakeholders to ensure templates and clause libraries remain current and compliant.
• Support process standardization initiatives across markets, regions, and business functions.

Playbook & Template Management

• Own and maintain enterprise playbooks, template libraries, and supporting documentation.
• Document approval workflows, user guidance, and procedural standards.
• Ensure contract-related communications and templates align with approved organizational standards.
• Identify opportunities to simplify and improve user experiences within CLM processes.

Stakeholder Enablement

• Serve as a subject matter resource for CLM templates, standards, and governance processes.
• Facilitate stakeholder training and adoption activities.
• Partner with legal, sourcing, supply chain, and operational teams to drive consistency across contract-related processes.
• Support change management and communications associated with new CLM capabilities and standards

Skills and Requirements

• Bachelor's Degree
• 2-3+ years of experience supporting Contract Lifecycle Management, legal operations, procurement operations, contract administration, business process management, or related functions.
• Experience creating or maintaining templates, standard operating procedures, playbooks, or governance documentation.
• Strong written communication and documentation skills.
• Experience working within workflow-driven systems and business processes.
• Ability to collaborate effectively with legal, operational, and business stakeholders.
• Experience with Workday Strategic Sourcing, Icertis, Agiloft, Coupa, SAP Ariba, Conga, or similar CLM platforms.
• Experience managing clause libraries, templates, or policy documentation.
• Healthcare experience.
• Experience supporting enterprise process transformation initiatives.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].