Clinician Supply Fulfillment Specialist

CVS Health; Farmers Branch (TX); Hybrid; USD 23,000 - 39,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health’s Signify Health unit is seeking a Fulfillment Operations Coordinator in the Dallas area. You will ensure clinicians have the right supplies, triage orders with vendors, and track the end-to-end lifecycle of supplies and devices within the network.

You’ll support clinicians with timely responses, coaching on supply management, and maintaining SLA adherence. This role offers a structured benefits package and opportunities for growth within the Clinician Experience Operations group.

Qualifications

• Excellent verbal and written communication skills.
• Experience in coordinating end-to-end recurring processes with process improvement sense.
• Experience collaborating across functions to meet SLAs.

Responsibilities

• Ensure clinicians have adequate supplies to perform services.
• Pull daily reports to manage initial supply shipments to new clinicians.
• Aggregate resupply requests into bulk orders for vendors and centers.
• Engage vendors and centers to meet SLA targets for bulk orders.
• Manage receipt, inspection, and disposition of returned supplies.
• Track end-to-end lifecycle of limited inventory devices across clinicians.
• Provide timely responses to clinician inquiries about supply orders and status.
• Monitor SLAs and suggest improvements as the business evolves.
• Able to work overtime; located in the DFW metro area with in-office presence 2 days/week.

Skills

Communication

Cross-functional

Google Sheets/Excel

Google Suite

Education

Bachelor’s degree or equivalent

Tools

Google Sheets

Microsoft Excel

Job description

CVS Health’s Signify Health unit is seeking a Fulfillment Operations Coordinator in the Dallas area. You will ensure clinicians have the right supplies, triage orders with vendors, and track the end-to-end lifecycle of supplies and devices within the network.

You’ll support clinicians with timely responses, coaching on supply management, and maintaining SLA adherence. This role offers a structured benefits package and opportunities for growth within the Clinician Experience Operations group.