Credentialing Specialist

CVS Health; Dallas (TX); Hybrid; USD 23,000 - 39,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

CVS Health is hiring a Credentialing Specialist to support clinicians through the Signify Health credentialing process. You will assist with credentialing applications, perform primary source verifications, and maintain the MD Staff credentialing database.

This role requires adherence to NCQA standards and applicable state and federal requirements. You will report to the Credentialing Supervisor and collaborate with internal and external stakeholders while ensuring compliance and timely

Qualifications

• Requires 1–3 years in credentialing.
• Familiar with NCQA policies and accreditation standards.
• Strong communication and stakeholder management skills.

Responsibilities

• Review and process credentialing and re-credentialing files.
• Maintain system for timely processing of credentialing files per NCQA policies.
• Query organizations and verify provider compliance with NCQA standards.
• Maintain copies of licenses, DEA certificates, malpractice coverage and other documents.
• Review background checks, drug tests, and TB screenings and record results.
• Prepare files for Credentialing Committee review.
• Verify state/work eligibility for providers and plans.
• Support ongoing monitoring of contracted clinicians.
• Use the MD Staff credentialing database to run queries and generate reports.
• Provide administrative support to leadership and stakeholders.
• Respond professionally to emails in a timely manner.
• Demonstrate teamwork and support special projects.
• Protect PHI and ensure data security.

Skills

Active listening

Interpersonal skills

NCQA standards familiarity

Education

High school diploma or equivalent

Tools

Google Suites

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Location: Farmers Branch Office, 4055 Valley View Lane, Dallas, TX
Work Arrangement: Hybrid preferred for candidates located within 40 miles of the Dallas‑Fort Worth office, with an expectation to work onsite at least once per month. Fully remote consideration is available for candidates outside the local area. Will consider candidates across the US, however work schedule would align to central time zone.

Position Summary

The Credentialing Specialist ensures clinicians successfully pass the Signify Health credentialing process. This role is responsible for assisting clinicians with the completion of their credentialing applications , performing primary source verifications , and maintaining the MD Staff credentialing database. The Specialist must ensure all credentialing functions comply with internal policies, client health plan contracts, URAC guidelines, NCQA standards, and applicable state and federal requirements. This position reports to the Credentialing Supervisor.

Key Responsibilities

• Review and process credentialing and re‑credentialing files.
  
• Establish and maintain a system for the timely processing of credentialing files in accordance with NCQA policies.
  
• Query appropriate organizations and evaluate responses to ensure provider compliance with NCQA standards.
  
• Maintain copies of current state licenses, DEA certificates, malpractice coverage, and other required credentialing documents for all providers.
  
• Review all background checks, drug tests, and TB screenings and record the results.
  
• Assemble all verified information and prepare files for presentation to the Credentialing Committee.
  
• Verify providers’ requirements for approval to work in specific states and plans.
  
• Assist with the ongoing monitoring of contracted clinicians.
  
• Utilize the MD Staff credentialing database to perform queries, generate reports, and optimize efficiency.
  
• Provide administrative support to department leadership and both internal and external stakeholders.
  
• Maintain professionalism at all times and provide timely, professional responses to all emails.
  
• Actively demonstrate teamwork and assist with special projects.
  
• Responsible for the security and privacy of any protected health information (PHI) accessed during work activities.

Required Qualifications

• 1-3 years of successful work experience in a credentialing role/department.
  
• Intermediate skills with Google Suites.
  
• Must be familiar with NCQA accreditation standards.
  
• Demonstrate active listening skills and the ability to provide and receive constructive feedback
  
• Strong interpersonal skills, with the ability to build rapport and productive relationships with internal and external stakeholders

Preferred Qualifications

• Obtain NAMSS Certification as a Certified Provider Credentialing Specialist (CPCS) within 2 years of eligibility to certify.
  
• Working knowledge of problem‑solving and decision‑making skills.
  
• Ability to organize and prioritize workload and day‑to‑day tasks.

Education

High school diploma or up to 1 year of equivalent experience.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $28.46

This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 11/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.