Clinician Onboarding Specialist (Remote)

Advocate Health; Charlotte (NC); Remote; USD 65,000 - 90,000; Full time

Job summary

Advocate Health in Charlotte, NC is seeking a skilled onboarding professional to manage physician onboarding from post-offer to integration. You will coordinate credentialing, privileging, orientation, EMR access, and site readiness, ensuring smooth start dates.

Responsibilities include collaborating with Licensing & Credentialing, maintaining documentation, and guiding leaders through regulatory requirements to minimize delays and enhance clinician satisfaction and retention.

Qualifications

• Exceptional communication and relationship management skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Attention to detail.
• Self-motivated with a team-oriented mindset.
• Proficiency with Microsoft Office Applications with strong technical aptitude.

Responsibilities

• Own clinician transition post-offer, aligning with recruiting to ensure start details are understood and executed.
• Guide leaders on onboarding requirements, compliance, and regulatory considerations.
• Proactively manage onboarding timelines and anticipate delays.
• Maintain knowledge of licensure, credentialing, and payer enrollment.
• Collaborate with Licensing & Credentialing to anticipate impact on timelines.
• Serve as the primary onboarding liaison for newly hired physicians.
• Develop individualized onboarding plans covering credentialing, privileging, orientation, EMR access, and clinic readiness.
• Coordinate with leaders to prepare sites, equipment, access, and supervision structures.
• Conduct structured onboarding check-ins to gauge progress and satisfaction.
• Maintain onboarding documentation and progress logs.
• Support virtual New Clinician Orientation logistics.
• Contribute to improvements to standardize onboarding workflows.
• Foster relationships with leaders and clinicians to support integration.

Skills

Exceptional communication

Relationship management

Organizational skills

Attention to detail

Team collaboration

Microsoft Office proficiency

Education

Bachelor's degree in healthcare administration, business, or related field

Tools

Microsoft Office

Job description

Major Responsibilities:

• Assume ownership of the clinician transition post-offer, aligning closely with the recruiting team to ensure all candidate information and commitments (start date, terms, special arrangements) are understood and executed.


• Serve as a subject matter expert and trusted advisor to operational leaders, guiding them through physician onboarding requirements, compliance and regulatory considerations, readiness planning, and operational implications of onboarding delays.


• Manage onboarding priorities and timelines proactively, anticipating potential delays and implementing solutions to keep start dates on track.


• Maintain current knowledge of clinician licensure requirements, medical staff credentialing, and payer enrollment relevant to assigned markets and specialties.


• Collaborate with Clinician Licensing & Credentialing Specialist team to understand credentialing status and anticipate its impact on onboarding timelines; escape concerns and adjust plans to ensure on-time start dates.


• Serve as the primary onboarding liaison for newly hired physicians from post-offer acceptance through the defined onboarding period.


• Ensure clinicians feel supported, informed, and connected throughout their transition, recognizing that consistent, high-touch onboarding experiences contribute to clinician satisfaction, engagement, and long-term retention.


• Develop individualized onboarding plans that integrate credentialing, privileging, orientation, EMR access, clinic readiness, and integration milestones.


• Coordinate with operational and service line leaders to prepare clinical sites, equipment, access, schedules, supervision structures, and team readiness for incoming physicians.


• Conduct structured onboarding check-ins with clinicians and leaders to assess satisfaction, clarity of expectations, and integration progress.


• Maintain accurate onboarding documentation, progress tracking, and communication logs using designated tools and systems.


• Operate with a high degree of independence and decision-making authority to resolve complex onboarding and credentialing challenges.


• Coordinate and support virtual New Clinician Orientation logistics, including scheduling, stakeholder communication, and readiness tracking to ensure a smooth experience for newly hired clinicians.


• Contribute to improvement projects aimed at standardizing onboarding workflows and enhancing the transition-to-practice experience across markets.


• Support clinician integration by facilitating introductions with leaders, department chairs, peers, and key stakeholders; assist in aligning onboarding to strategic goals of the service line.


• Support clinician onboarding transition cycle, emphasizing relationship-building, strategic check-ins to ensure sustained engagement and successful integration.


• Tailor onboarding support to reflect the distinct needs of new graduate versus experienced clinicians.

Licensure, Registration, and/or Certification Required:

• NA

Education Required:

• Bachelor’s degreeinHealthcare Administration, Business, or related fieldor equivalent experience.

Experience Required:

• 2-4 years of experience in a healthcare setting supporting administrative, operational, or clinician facing workflows.

Knowledge, Skills & Abilities Required:

• Exceptional communication and relationship management skills.


• Strong organizational skills with the ability to manage multiple competing priorities.


• Attention to detail.


• Self-motivated with a team-oriented mindset.


• Proficiency with Microsoft Office Applications with strong technical aptitude.

Physical Requirements and Working Conditions:

• Remote role with flexible scheduling within standard business hours, per departmental guidelines.


• Ability to work in a private, secure, and distraction-free environment that supports confidentiality and productivity.


• Highspeed internet connection and appropriate technology to perform job duties effectively.


• Prolonged periods of sitting, typing, and computer use.


• Ability to participate in virtual meetings, trainings, and collaboration sessions during standard business hours.


• Occasional extended screen time or repetitive motion associated with computer-based work.

Preferred Education:

• Master’s degree in Healthcare Administration, Business, or related field.

Preferred Experience:

• Experience coordinating multistep or cross functional onboarding workflows in a healthcare environment.


• Experience supporting clinician onboarding across multisite or regional health systems.


• Knowledge / Skills / Abilities

Preferred Knowledge/Skills/Abilities:

• Familiarity with clinician onboarding workflows, including coordination with recruitment, operations, and credentialing partners.


• Skill in managing multistep processes that require coordination across multiple teams or service lines.


• Ability to build strong relationships with clinicians and operational leaders to support a positive onboarding experience.


• Experience using onboarding, HRIS, or workflow tracking tools to monitor progress and maintain documentation.


• Strong problem-solving skills with the ability to anticipate barriers and adjust plans proactively.


• Ability to influence across departments and collaborate with leaders.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.