Clinician Licensing and Credentialing Support Specialist

Advocate Health; Milwaukee (WI); Remote; USD 55,000 - 75,000; Full time

Job summary

Advocate Health is seeking a credentialing specialist to manage licensing and credentialing workflows for clinicians across regions. The role focuses on pre-credentialing, documentation intake, and timely start date readiness, working with recruitment and medical staff services.

The position requires 2–4 years in healthcare and a bachelor’s degree in a related field, with strong organization and communication skills to ensure accurate, compliant onboarding.

Qualifications

• Bachelor’s degree in Healthcare Administration, Business, or related field or equivalent experience.
• 2–4 years of experience in a healthcare environment.
• Strong organizational skills and ability to manage multiple priorities and timelines.
• Familiarity with state-specific licensing requirements for clinicians.

Responsibilities

• Serve as the subject matter expert on licensing requirements for physicians and APPs.
• Lead intake and review of clinician documentation across regions.
• Oversee pre-credentialing workflow from intake to start dates.
• Track credentialing milestones and update enterprise systems.
• Collaborate with recruitment, medical staff services, managed care, and enrollment teams.
• Support development and application of standardized credentialing forms and tools.
• Communicate timelines and requirements to clinicians and stakeholders.

Skills

Organizational skills

Communication skills

Issue identification

Adaptability

Confidentiality

Education

Bachelor’s degree in Healthcare Administration, Business, or related field

Master’s degree in Healthcare Administration, Business, or related field

Tools

Credentialing systems

Job description

Major Responsibilities

• Licensing Support: Serve as the subject matter expert on state specific licensing requirements for physicians and APPs. Interpret and clearly explain complex, credential dependent regulations; provide clinicians with the information, resources, and direction they need to complete required applications and documentation; and monitor state processing timelines to anticipate delays and keep licensure efforts on track.
• Document Intake & Quality Review: Lead the intake and thorough review of clinician documentation across regions, ensuring accuracy, completeness, and alignment with state specific requirements. Maintain an organized, reliable documentation process that prepares all materials for downstream credentialing, reducing barriers, and preventing delays once applications are launched.
• Pre-Credentialing Process Oversight: Oversee the full pre-credentialing workflow to ensure all prerequisite steps—such as documentation intake, licensing progress monitoring, and confirmation of credentialing site details—are completed in the correct sequence and on schedule. Maintain visibility into timelines and dependencies so credentialing can begin with sufficient lead time to meet anticipated start dates and avoid preventable delays.
• Credentialing Coordination: Track credentialing milestones and status updates within enterprise systems, maintaining clear visibility into progress across clinicians, sites, and regions. Identify risks or delays early, elevate barriers to the appropriate stakeholders, and facilitate the information flow needed to keep credentialing activities moving forward. Ensure all dependencies are addressed in a timely manner, so credentialing can be completed within required timelines and aligned to anticipated start dates.
• Cross Department Collaboration: Partner closely with recruitment, medical staff services, managed care, and government enrollment teams to align intake workflows and ensure consistent, accurate handoffs. Facilitate the exchange of key information—such as site details, credentialing needs, and anticipated start dates—to support smooth transitions from offer acceptance through onboarding and into patient care. Strengthen cross-functional coordination by identifying gaps, clarifying roles, and promoting shared understanding of timelines and dependencies.
• Process Support & Consistency: Support the development and consistent application of standardized forms, terminology, and tracking tools across all stages of the credentialing workflow. Contribute to workflow updates by identifying gaps, recommending improvements, and sharing actionable feedback that enhances clarity, reduces variation, and strengthens operational efficiency across regions and teams.
• Communication & Education: Serve as a key point of contact for clinicians and internal stakeholders, offering clear guidance on licensing timelines, required documentation, and onboarding expectations. Provide accessible explanations, set realistic expectations, and ensure stakeholders understand their roles and next steps throughout the pre-credentialing and onboarding process.

Licensure, Registration, and/or Certification Required

• NA

Education Required

• Bachelor’s degreeinHealthcare Administration, Business, or related fieldor equivalent experience.

Experience Required

• 2-4years of experience in a healthcare environment, including exposure to clinical role structures and general healthcare system operations.

Knowledge, Skills & Abilities Required

• Strong organizational skills with the ability to manage multiple prioritiesand competing timelines.
• Clear, professional communication skills for interacting with clinicians and internal partners.
• Ability toidentifyissues, elevate appropriately, and supporttimely problem resolution.
• Capacity to adapt to evolving requirements andmaintain accuracy in a fast-paced environment.
• Commitment to confidentiality and handling sensitive information appropriately.

Physical Requirements and Working Conditions

• Remote role with flexible scheduling within standard business hours,perdepartmental guidelines.
• Ability to work in a private, secure, and distraction-free environment that supports confidentiality and productivity.
• Highspeed internet connection andappropriate technologyto perform job duties effectively.
• Prolonged periods of sitting, typing, and computer use.
• Ability toparticipatein virtual meetings,trainings, and collaboration sessions during standard business hours.
• Occasional extended screen time or repetitive motion associated withcomputer-basedwork.

Preferred Certification/License/Registration

• Registered Nurse license issued by the state in which the team member practices or Licensed Clinical Social Worker (LCSW) or LCSW-A working towards full licensure with certification in Certified Case Management (CCM)

Preferred Education

• Master’s degree in Healthcare Administration, Business, or related field.

Preferred Experience

• Experience supportingclinician licensing or credentialing processeswithin a healthcaresetting.

Preferred Knowledge/Skills/Abilities

• Working knowledge ofstate-specificlicensing requirements across multiple clinician types.
• Ability to interpret regulations and translate them into clear, actionable guidance.
• Familiarity with enterprise credentialing systems or workflow management tools.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties