Clinical Trials Coordinator

Lakewood Eye Physicians & Surgeons; Long Beach (CA); On-site; USD 32,000 - 41,000; Full time

Job summary

SoCal Eye in Long Beach, CA is seeking a Clinical Trials Coordinator to support the Clinical Trials Manager with day-to-day trial activities and regulatory compliance. The role involves reviewing protocols, screening patients, scheduling visits, performing exams and testing, and maintaining accurate documentation and logs.

Qualifications include a High School diploma or higher, 1–2 years in ophthalmology or eye care, and basic PM/EHR software experience; licensure such as MA/COA/COT/OOSC is a

Qualifications

• Education: High School diploma required; Associates or Bachelor’s degree preferred.
• Experience: 1-2 years ophthalmology, optometry, or eye space experience required.
• License/certification: MA, COA, COT, or OSC preferred but not required.
• Limited phlebotomy technician (LPT) required, ability to process and handle blood.
• Strong English communication and customer service skills; bilingual in Spanish a plus.

Responsibilities

• Review trial protocols and inclusion/exclusion criteria.
• Explain study details to candidates and obtain informed consent.
• Recruit and screen potential candidates and schedule visits.
• Perform basic eye exams and testing for trial qualification.
• Maintain trial documentation, logs, and EMR/paper records.
• Support enrollment tracking and sponsor queries.

Skills

Interpersonal communication

English fluency

Customer service

MS Office

EHR software

Education

High School diploma

Associates or Bachelor’s degree preferred

MA/COA/COT/Osc certification preferred

Tools

MS Office

PowerPoint

Excel

PM/EHR software (Compulink)

Job description

Job Details

Job Location: Long Beach - Long Beach, CA 90805

Position Type: Full Time

Salary Range: $23.00 - $30.00 Hourly

Job Shift: Day

Purpose: To act as the assistant to the Clinical Trials Manager and Lead by helping with day-to-day trial activities to ensure compliance with regulatory agencies. Duties include reviewing protocols, scheduling, and screening patients, and performing necessary exams/testing in relation to the study.

Job Duties and Responsibilities

• Reviews and understands trial protocols and requirements in order understand the inclusion/exclusion criteria.
• Ability to explain all the details of the study to candidates and to execute the informed consent
• Assists in the recruitment and screening of potential trial candidates by reviewing patient charts and responding to referred patients through recruiting services
• Schedules participants for visits and procedures to ensure study protocol is followed accurately
• Performs or assists with any necessary preliminary eye exams and testing on potential candidates to determine qualification for a trial
• Assists with processing blood samples, urine samples, and/or pregnancy tests
• Processes any trial related specimens and maintains the appropriate documentation
• Verifies Electronic Medical Records (EMR) and paper charts are accurate and that exam/tests results are being consistently documented in any applicable records
• Assists in completely weekly enrollment/screening logs
• Responds to system or sponsor generated queries regarding participants
• Maintains monthly equipment maintenance logs for scales, tonometer, centrifuges, thermometers, and other equipment used during a study
• Maintains daily temperature logs for any onsite investigational products
• Submits requests for patient compensation checks
• Ability to work in a clinical setting; performs technical work ups and operating various ophthalmic equipment such as, tonometry tests, OCT, visual field tests, etc.
• Acts as back-up to the Clinical Trials Manager/Lead to answer any patient, sponsor, or physician questions regarding current studies
• Participates in trial specific training courses to obtain any required certifications, including but not limited to IATA Certification and Good Clinical Practices Certification
• Maintains strict patient protocols in accordance with practice policies/ HIPAA requirements
• Performs all duties to SoCal Eye’s Service Standards of Excellence and Teamwork
• Position requires cross collaboration and coverage within other clinic practice areas, such as back-office clinic, testing, pre-ops, and clerical work.
• Performs other duties as assigned and may work overtime as needed

QualificationsRequirements

• Education: High School diploma required; Associates or Bachelor’s degree preferred
• Experience: 1-2 years ophthalmology, optometry, or experience in the eye space required
• Clinical Trials 1-2 years preferred
• License/certification: MA, COA, COT, or OSC preferred, but not required
• Limited phlebotomy technician (LPT) required, ability to process and handle blood
• Outstanding commination skills, strong interpersonal skills, and ability to communicate in English required; Bilingual in Spanish, a plus
• Excellent customer service skills with ability to relate to patients of diverse backgrounds
• Intermediate Computer skills; MS office, Power Point, Excel, required
• Working knowledge of PM/EHR software required; Compulink preferred

Specifications

• Working Hours; M- F; 8:30 AM – 5:00 PM
• Work is performed in a clinical setting. Must be able to stand, walk, or sit for up to 8 hours with bending, stooping, squatting, sitting, twisting, and reaching. Including ability to frequently reach with hands and arms, and repeat the same movements.

Skills/Knowledge/Ability

• Interpersonal: Effective communication skills; oral and written.
• Interpersonal: Demonstrates a positive, friendly, and courteous manner.
• Interpersonal: Demonstrates the ability to work well with other employees.
• Critical Thinking: Ability to organize equipment, instruments, and supplies for cases
• According to patient needs and physician preference cards.
• Ability to adhere to the work schedule and manage time appropriately.
• Assumes responsibility for competency and takes initiative for professional development and continuing education.
• Ability to handle stress associated with prioritizing multiple tasks.
• Above average organization skills.

Physical Demands

• Ability to hear alarms, equipment, and/or client/patient calls.
• Ability to hear & follow instructions from physician/department staff.
• Frequent standing, walking, sitting, and use of hands to control, handle, or feel objects tools, equipment, or controls.
• Ability to move quickly in response to physician and patient needs.
• Ability to stoop, kneel, crouch, or crawl, and stand for long periods at a time.
• Ability to lift up to 25 pounds on occasion

Position: Clinical Trials Coordinator DOL Status:Non-Exempt/ Full-Time Pay Range: Level 1: $23 - $27 Level 2: $25 -$30 Reports to: Clinical Trials Manager

SoCal Eye is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.