Clinical Transformation Workflow Specialist

landa; Denver (CO); Remote; USD 85,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Referral bonuses

Flexible vacation

Paid parental leave

Professional development

Awesome team

Job summary

Eon Health is seeking a Clinical Workflow Specialist to support onboarding for healthcare clients, focusing on implementing Eon’s Patient Management solutions and standardizing workflows. You will train users, guide configuration, and ensure project QA and documentation throughout the implementation lifecycle.

Ideal candidates bring clinical background and project coordination skills, with the ability to work remotely up to 25% travel and collaborate across Product, Support, and Client Success

Qualifications

• Clinical background in nursing, allied health, or similar healthcare role preferred.
• Experience implementing clinical workflows in healthcare tech.
• Strong organizational and communication abilities.
• Proficiency with technology and clinical operations software.
• Ability to manage multiple priorities and collaborate across teams.
• Comfortable working remotely with travel up to 25%.

Responsibilities

• Coordinate implementation activities with Project Managers to complete onboarding tasks on schedule.
• Deliver product training for new users to ensure confidence and competence with the platform.
• Guide clients through letters, decision aids, scripts, and sign-off for configuration and QA.
• Maintain thorough documentation for each implementation, including project outlines and version tracking.
• Perform clinical QA before go-live, ensuring assets are accurate and aligned with client expectations.
• Educate clients on change control processes and required documentation.
• Advise clients on clinical workflows and best practices for patient communication and care pathway adherence.
• Collaborate with Product, Support, Client Success, and Project Management to manage timelines and post-go-live follow-up.
• Facilitate smooth handoffs to care or account management teams after implementation.
• Participate in internal improvement initiatives to optimize service delivery.
• Communicate project milestones and updates to clients to maintain alignment.

Skills

Clinical background

Workflow implementation

Project management

Communication skills

Technical proficiency

Multitasking

Remote work

Job description

Work with the Industry Leader

At Eon, our mission is to make patients healthier and healthcare affordable. Eon Patient Management, or EPM as we like to call it, identifies patients with disease risk and streamlines clinical decision analysis so clinicians can work at the top of their licenses. With unique solutions across multiple disease states, we drive unprecedented adherence to care pathways, so that more patients are seen and more survive. When patients win, healthcare systems win - both clinically and financially.

As a market leader in incidental tracking and patient management, Eon is pioneering the use of Artificial Intelligence to enable healthcare enterprises, ranging from small health systems to large, national-scale IDNs. We have a unique and dynamic team that is focused on results, and employment opportunities both local to our Denver office, and remote based.

The Opportunity

We are looking for a Clinical Workflow Specialist to join our team and help deliver exceptional onboarding experiences for our healthcare clients. In this role, you will support the successful implementation of clinical technology, collaborate on workflow design, and guide clients through the setup and adoption of Eon’s Patient Management (EPM) solutions. You will help standardize processes, provide training, and act as a trusted advisor on best practices for clinical workflows.

This position requires clinical insight, project coordination skills, and the ability to build strong cross‑functional relationships.

As a Clinical Workflow Specialist, you will:

• Coordinate implementation activities in partnership with Project Managers to ensure all clinical onboarding tasks are completed on schedule.
• Deliver product training for new users, ensuring clients are confident and equipped to use the platform.
• Guide clients through approval of letters, decision aids, scripts, and ensure timely sign‑off to support technical configuration and QA.
• Maintain thorough documentation for each implementation, including project outlines, change request forms, and version tracking.
• Perform clinical QA before go‑live, ensuring configured assets such as letters and cohort field populations are accurate and aligned with client expectations.
• Educate clients on change control processes and documentation requirements.
• Advise clients on clinical workflows, helping them implement Eon’s prescriptive best practices for patient communication and care pathway adherence.
• Collaborate with Product, Support, Client Success, and Project Management teams to manage timelines, deliverables, and post‑go‑live follow‑up.
• Facilitate smooth handoffs to care management or account management teams once implementation is complete.
• Participate in internal performance improvement initiatives and cross‑functional projects to optimize service delivery.
• Communicate regularly with clients on project milestones, updates, and follow‑ups to maintain alignment and satisfaction.

You will be a good fit if you can:

• Balance clinical knowledge with a focus on technical implementation and workflow optimization.
• Stay organized across multiple projects and clients while meeting deadlines.
• Communicate clearly and consistently with both clients and internal stakeholders.
• Embrace collaboration and adapt to a fast‑paced, evolving environment.
• Troubleshoot, document, and elevate issues appropriately.

Qualifications and Skills

• Clinical background (e.g., nursing, allied health, or similar healthcare role) preferred.
• Experience in clinical workflow implementation, healthcare technology, or project management.
• Strong organizational and communication skills.
• Proficiency with technology and clinical operations software.
• Ability to manage multiple priorities and collaborate across teams.
• Comfortable working remotely with travel up to 25% as needed.

Benefits

“So what’s in it for me,” you ask?

We pride ourselves for being a culture‑based company buzzing with high‑energy. Aside from the enthusiastic environment, you’ll enjoy:

• Competitive salary
• Health insurance
• Referral bonuses
• Flexible vacation time
• Paid Maternity and Parental leave
• Professional development and career growth opportunities
• Awesome team members

If we still have your attention, don't delay, send us your resume.

The pay range for this position in Colorado is $85,000 - $100,000; however, base pay offered may vary depending on job‑related knowledge, skills, and experience. This information is provided per the Colorado Equal Pay Act. Base (CEPA) pay information is based on market location.

EON is proud to be an equal opportunity employer and prohibits discrimination and harassment of any kind. Our culture celebrates diversity and we are committed to creating an inclusive environment for all team members.