Clinical Trainer - Remote

Lensa; Olympia (WA); Remote; USD 70,000 - 85,000; Full time

Job summary

A leading digital health company is seeking a Clinical Trainer to develop and implement training activities across the enterprise. This role involves collaboration with various teams and requires a strong understanding of adult learning principles. The ideal candidate will have a Bachelor's degree, RN license, and experience in training roles. Join a mission-driven team focused on improving health outcomes.

Qualifications

• At least 3 years of related experience.
• 1-3 years in a training role or equivalent experience.

Responsibilities

• Meet all clinical training needs for the CCC staff.
• Develop new training modules including disease-specific training.
• Participate in quality audits and review call monitoring reports.

Skills

Communication

Problem Solving

Time Management

Education

Bachelor’s degree

RN license

Tools

MS Office

Job description

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Lensa is the leading career site for job seekers at every stage of their career. Our client, Sharecare, is seeking professionals. Apply via Lensa today!

Job Description

Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.Sharecare.com.

Job Summary

The Clinical Trainer is part of a team responsible for meeting training needs across the enterprise using blended, classroom, and virtual learning modalities. The Clinical Trainer develops, coordinates, implements, and evaluates clinical training activities, including support for care management programs. The role requires collaboration with colleagues at all levels and disciplines within the organization.

Essential Job Functions

• Meet all clinical training needs for the CCC staff, including development, implementation, and evaluation of training activities.
• Deliver new clinician orientation and training on new products and other requirements.
• Develop new training modules, including disease-specific training, Continuing Education, Care Management, and competency testing.
• Maintain records for training programs, including evaluations, participation, and LMS records.
• Encourage participation and motivate learners during classes.
• Assist in evaluating external training programs and materials with guidance from the Manager of Learning and Development.
• Gather and analyze colleague training needs in collaboration with the Manager of Learning and Development.
• Participate in quality audits and review call monitoring reports to identify trends and needs.
• Exercise judgment and initiative in carrying out training activities that support colleague skills and business goals.
• Work effectively across the enterprise on various tasks as needed.
• Ensure all training materials are updated and meet audience needs.

Specific Skills/Attributes

• Skilled in developing and facilitating virtual training for clinical staff.
• Understanding of adult learning principles and their application.
• Positive attitude, solution-oriented, capable of handling ambiguity.
• Ability to utilize resources to engage stakeholders.
• Excellent communication and interpersonal skills.
• Team-oriented, results-driven, adaptable, organized, and possesses sound judgment, problem-solving, and critical thinking skills.
• Effective time management skills, including prioritization and follow-up.

Qualifications

• Bachelor’s degree required.
• RN license required.
• At least 3 years of related experience.
• 1-3 years in a training role or equivalent experience.
• Experience in presentation and training.
• Proficiency in PC skills and MS Office.
• Knowledge of chronic disease, population management, case management, and health plan/employer experience is desirable.
• Preferred: Experience in a Call Center environment.