Clinical Trainer - Remote

Lensa; Raleigh (NC); Remote; USD 60,000 - 75,000; Full time

Job summary

A leading digital health company is seeking a Clinical Trainer to oversee training needs across the enterprise. This role involves developing training modules, delivering orientations, and collaborating with staff to enhance skills. The ideal candidate will have a Bachelor’s degree, RN license, and experience in training. Join a team committed to optimizing health and well-being through effective training.

Qualifications

• At least 3 years of related experience.
• 1-3 years in a training role or equivalent experience.

Responsibilities

• Develop, implement, and evaluate clinical training activities.
• Deliver new clinician orientation and training on new products.
• Maintain records for training programs and evaluations.

Skills

Communication

Problem Solving

Time Management

Adaptability

Education

Bachelor’s degree

Tools

MS Office

Job description

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Job Description

Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.Sharecare.com.

Job Summary

The Clinical Trainer is part of a team responsible for meeting the training needs of colleagues across the enterprise using blended learning, classroom learning, and virtual learning modalities. The Clinical Trainer oversees the development, coordination, implementation, and evaluation of clinical training activities, including support for care management programs and other Sharecare initiatives. The role requires collaboration with associates at all levels and disciplines within the organization.

Essential Job Functions

1. Meet all clinical training needs for the staff of the CCC, including development, implementation, and evaluation of training activities.
2. Deliver new clinician orientation and training on new products and other requirements.
3. Develop new training modules, including disease-specific training, Continuing Education, Care Management, and competency testing.
4. Maintain records for training programs, evaluations, employee participation, and LMS records.
5. Encourage participation and motivate learners during classes.
6. Assist in evaluating external training programs and materials with guidance from the Manager of Learning and Development.
7. Gather, analyze, and discuss colleague training needs with the Manager of Learning and Development.
8. Participate in quality audits and review call monitoring reports to identify trends and needs.
9. Work with guidance, exercising judgment and initiative to support and enhance colleague skills and business goals.
10. Collaborate effectively across the enterprise on various tasks.
11. Ensure all training materials are updated and meet audience needs.

Specific Skills/Attributes

• Skilled in developing and facilitating virtual training for newly hired clinical staff.
• Understanding of adult learning principles and their application in training.
• Positive attitude, solution-oriented, able to handle ambiguity.
• Resourcefulness in finding internal and external resources to engage stakeholders.
• Excellent verbal, written communication, and interpersonal skills.
• Team-oriented, results-driven, adaptable, organized, with sound judgment, problem-solving, and critical thinking skills.
• Effective time management skills, including prioritization and follow-up.

Qualifications

• Bachelor’s degree required.
• RN license required.
• At least 3 years of related experience.
• 1-3 years in a training role or equivalent experience.
• Previous presentation and training experience.
• Proficiency in PC skills and MS Office.
• Knowledge of chronic disease, population management, case management, and health plan/employer experience is desirable.
• Preferred: Experience in a Call Center environment.

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, or other protected status under law.