Clinical Trainer - Remote

Lensa; Annapolis (MD); Remote; USD 60,000 - 80,000; Full time

Job description

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Job Description

Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.Sharecare.com.

Job Summary

The Clinical Trainer is responsible for meeting training needs across the enterprise using blended, classroom, and virtual learning modalities. This role involves developing, coordinating, implementing, and evaluating clinical training activities, including support for care management programs. The Clinical Trainer collaborates with colleagues at all levels and disciplines across the organization.

Essential Job Functions

• Meet all clinical training needs for the staff of the CCC, including development, implementation, and evaluation of training activities.
• Deliver new clinician orientation and training on new products and other requirements.
• Develop new training modules, including disease-specific training, Continuing Education, Care Management, and competency testing.
• Maintain records for training programs, evaluations, employee participation, and LMS records.
• Encourage participation and build learner motivation during classes.
• Assist in evaluating external training programs and materials with guidance from the Manager of Learning and Development.
• Gather, analyze, and discuss colleague training needs with the Manager of Learning and Development.
• Participate in quality audits and review call monitoring reports to identify trends and needs.
• Exercise judgment and initiative in carrying out training activities that support colleague skills and business goals.
• Work effectively across the enterprise on various tasks.
• Ensure training materials are updated and meet the needs of the audience.

Specific Skills/Attributes

• Skilled in developing and facilitating virtual training for clinical staff.
• Understanding of adult learning principles and their application.
• Positive attitude, solution-oriented, able to deal with ambiguity.
• Resourcefulness in engaging stakeholders.
• Excellent communication and interpersonal skills.
• Team player, results-oriented, adaptable, organized, with sound judgment, problem-solving, and critical thinking skills.
• Effective time management skills.

Qualifications

• Bachelor’s degree required.
• RN license required.
• 3+ years related experience.
• 1-3 years of training experience or equivalent.
• Previous presentation and training skills.
• Proficiency in PC skills and MS Office.
• Knowledge of chronic disease, population management, case management, and health plan/employer experience is desirable.
• Preferred: Experience in a Call Center environment.

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status, or other protected factors.