Clinical Technician Manager

AKUA BEHAVIORAL HEALTH INC; Costa Mesa (CA); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

PTO

Equity Shares (ESOP)

Job summary

Akua Behavioral Health Inc. in California seeks a Clinical Technician Manager for a salaried, exempt role with a 2:30pm–11:00pm shift. You will supervise PM and NOC technicians, lead on-call rotations, and step into clinical duties to protect client safety and program continuity.

The role emphasizes coaching, performance reviews, and adherence to California law on breaks, with responsibilities extending to inventory, audits, and file/training compliance for direct reports.

Qualifications

• Internal Only: Current Akua Behavioral Health employee.
• License/Credentials: RADT, SUDRC, or RAC (required).
• Education: High School Diploma / GED or Bachelor’s Degree (preferred).
• Experience: 3+ years in behavioral healthcare and lead technician role.

Responsibilities

• Staff Management: Direct the work of PM and NOC Clinical Technicians, including duty assignment and coverage.
• On-Call Leadership: Participate in the on-call rotation with salaried leaders.
• Hands-On Coverage: Perform Clinical Technician duties to ensure client safety and continuity.
• Performance Management: Conduct bi-weekly 1:1s and advise on evaluations and status.
• Break Compliance: Review timesheets and ensure California meal/rest breaks compliance.
• Operations: Manage supplies, chart audits, and training compliance for reports.
• Escalation: Inform Program Director of incidents and staffing risks.

Skills

Staff management

On-call leadership

Customer service orientation

Education

High School Diploma / GED or Bachelor’s Degree

Tools

CA Driver's License

RADT/SUDRC/RAC

Health Screen / TB Test clearance

Job description

Position:

Clinical Technician Manager

Type:

Salaried, Full-Time, Exempt

Compensation:

$75,000 - $80,000 per year

Standard Shift:

PM (2:30pm - 11:00pm)

Benefits:

• Health Insurance (Medical, Vision, Dental)
• PTO (Vacation, Sick)
• Equity Shares (ESOP)

Trial Position:

Akua is evaluating a new Clinical Technician Manager role before deciding whether to implement it company-wide. This posting is for current employees interested in a temporary trial assignment. Accepting the assignment does not guarantee that the position will become permanent, that it will be rolled out to other facilities, or that you will remain in the role after the trial. At or before the end of the trial, the Company will decide whether to offer the role permanently, extend the trial, or end the assignment. If the assignment ends, you return to your prior position, rate of pay, seniority, and accrued benefits.

Key Responsibilities:

• Staff Management: Direct the work of PM and NOC Clinical Technicians, including duty assignment, coverage, prioritization, and real-time operational decisions.
• On-Call Leadership: Participate in the on-call rotation with other salaried leaders.
• Hands-On Coverage: Step into Clinical Technician duties to protect client safety and program continuity (rounds, medication observation support, detox support, intake/discharge, groups, milieu, transportation).
• Performance Management: Conduct documented bi-weekly CMA (Coaching, Motivation, and Accountability) 1:1s and provide recommendations on evaluations, discipline, and employment status.
• Break Compliance: Review timesheets and ensure meal and rest breaks comply with California law and company policy.
• Operations: Manage program supplies and inventory; perform chart audits; support employee-file and training compliance for direct reports.
• Escalation: Communicate incidents, high-acuity concerns, and staffing risks to the Program Director (and VP or Clinical Director as appropriate).

Qualifications:

• Internal Only: Current Akua Behavioral Health employee.
• License/Credentials: RADT, SUDRC, or RAC (required)
• Education: High School Diploma / GED or Bachelor’s Degree (preferred)
• Experience: 3+ years of behavioral healthcare and lead technician experience (preferred)
• Additional:
  • Valid CA Driver's License (required)
  • Current Health Screen / Physical (required)
  • TB Test Clearance (required)

Important Qualities:

• Compassion for clients and employees in all interactions
• Strong professional ethics, boundaries, and integrity
• Positive attitude and emotional composure
• Values of ownership, accountability, and reliability

Company Description:

Akua Behavioral Health is California’s leading mental health and substance abuse treatment center. We provide our clients with individualized, compassionate treatment from Master’s and Doctorate level clinicians across various levels of care at fully licensed and accredited facilities throughout Northern and Southern California. To give our clients the best chance at lasting recovery, we pioneered an integrative East-meets-West approach that combines Western evidence-based treatment with holistic Eastern traditions to treat the mind, body, and spirit. Our mission is to create an environment of healing and transformation for each client seeking change.