Clinical Technician

Midwest Vision Partners; Akron (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Benefits package

Paid time off

Company holidays

401(k) match

Uniform reimbursement

Job summary

Midwest Vision Partners seeks an Ophthalmic Technician to greet patients, explain visits, escort them to exam rooms, and perform diagnostic tests such as visual acuity, tonometry, and lensometry prior to physician assessment.

You will document findings in the EMR, maintain patient records under HIPAA, assist with minor procedures and injections, and support the team in a fast-paced Midwest clinic.

Qualifications

• High school diploma or GED is required.
• Valid driver's license and ability to drive a motor vehicle.
• Ability to stand or sit for extended periods and lift up to 50 lbs.

Responsibilities

• Greet patients and explain what to expect during their visit.
• Escort patients to exam rooms and perform diagnostic tests (visual acuity, tonometry, lensometry).
• Document chief complaints and medical history in EMR; maintain HIPAA-compliant records.

Skills

EMR experience

Patient communication

HIPAA compliance

Eye anatomy knowledge

Problem solving

Education

High school diploma or GED

Tools

EMR software

Job description

The Ophthalmic Technician participates in the care of patients in a clinic setting. As an Ophthalmic Technician you will greet patients and explain what they should expect during their appointment. An Ophthalmic Technician escorts the patient to an exam room and performs diagnostic ophthalmic tests and procedures prior to physician seeing them such as visual acuity, tonometry and lensometry. Assures appropriate notes and updates patient chart/records accurately. Maintains clinic environment including sterilization cleaning.

Schedule

• Monday-Friday 7:15-5:00pm (variable start times within this window); Rotating Tuesday late night shift in Stow/Kent locations

What you will be doing

• Interacts with patients to accurately gather information and enter it into our electronic medical records system;
• Proactively engages patients in communicating what to expect with the visit and continues to communicate delays or any other changes with the patient.
• Initiates and performs documentation of the patient's chief complaint, present illness, and captures past medical history.
• Accurately records all information in EMR system according to established standards and physician requirements
• Conducts tests and measures eye muscle function, pupil size, and reactivity.
• Apply drops to anesthetize, dilate, or medicate eyes
• Assists with minor surgery procedures, intraocular injections and laser treatments, in an exam room or treatment room, including preparing patients for sterile procedures.
• Educates patients regarding the administration of medications, and pre and post operative instructions, as directed by physicians.
• Readily scribes for physician
• Secures patient information and maintains patient confidence by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential, following all HIPAA requirements.
• Utilizes effective problem-solving skills to respectfully and efficiently de-escalate any dissatisfied patients
• Demonstrate basic knowledge of eye anatomy, disease, symptoms & ocular medications
• Stay current with the latest technologies and medications and be able to answer general patient questions
• Assists team members and completes other special projects as requested.

Required

• High school diploma or GED equivalent
• Valid driver's license and ability to drive a motor vehicle
• Ability to stand or sit for extended periods of time and lift up to 50lbs

Desired

• Electronic Medical Records (EMR) experience
• Knowledge of medical terminology
• Proficient in all OT I and OT II duties; has more than 2 years of experience
• Typically has 3-5 + years of Experience
• Eligible for COA, COT, or COMT

What you will receive

• Competitive wages
• Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
• Generous paid time off (PTO) program
• Seven (7) company paid holidays
• 401(k) retirement plan with company match
• Uniform reimbursement
• An organization focused on People, Passion, Purpose and Progress
• Inspirational culture

About Midwest Vision Partners

Midwest Vision Partners was founded in 2019 to build a premier eye care platform in partnership with Alpine Investors, a San Francisco-based private equity firm. Alpine is a strong supporter of MVP, given their PeopleFirst philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels. Headquartered in Chicago, our mission is to provide world-class support to ophthalmologists and optometrists, enabling them to focus on improving patients' vision to help people live their best lives. Today, MVP's network consists of 16 practices, 125 physicians, and roughly 1500 employees providing medical and surgical eyecare services at over 60 locations throughout the Midwest. We strive to be the premier provider of eyecare in the Midwest through a culture of collaboration and excellence.