Clinical Team Member

OrthoVirginia; Virginia (MN); On-site; USD 35,000 - 45,000; Full time

Job summary

OrthoVirginia is seeking a Medical Assistant to join their dedicated team in Virginia. As a leading provider of orthopedic care, the role involves engaging directly with patients, preparing exam rooms, and scheduling appointments. Strong customer service and organizational skills are essential in this fast-paced environment.

The Medical Assistant will actively contribute to patient care through various clinical, maintenance, and administrative tasks. This role offers full-time and part-time opportunities to work closely with a committed team.

Qualifications

• Excellent customer service skills and patient focus.
• Strong organizational and customer service skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Prepare exam rooms prior to patient arrival.
• Interview patients to obtain medical information.
• Record patient's medical history, height, and weight.
• Educate patients on orthopedic care.
• Schedule appointments necessary to patient care.
• Assist with patient flow and direct patient care.
• Maintain clean and well-stocked clinical areas.

Skills

Customer service

Organizational skills

Ability to thrive in a fast-paced environment

Job description

Medical Assistant

At OrthoVirginia, you're part of a team dedicated to delivering expert orthopedic and therapy care across the state. As Virginia's largest provider of musculoskeletal care, we offer full-time and part-time opportunities in a collaborative, team-oriented environment.

With more than 159 physicians in over 35 locations including Lynchburg, Northern Virginia, Richmond, Southwest Virginia, and Hampton Roads, OrthoVirginia is a leader in orthopedic surgery, non-surgical care, and physical, hand, and occupational therapy. Our nationally recognized specialists treat a full range of musculoskeletal injuries and conditions, helping patients of all ages move, heal, and thrive.

Join us and become part of a trusted network committed to excellence in orthopedic care.

As a Medical Assistant within the orthopedic team, you will engage directly with patients, performing a variety of clinical, maintenance, and administrative tasks. Your responsibilities will include preparing exam rooms, interviewing patients, recording medical histories, and educating patients on orthopedic care. You will also assist with scheduling appointments, surgery coordination, and maintaining clean clinical areas. Strong customer service skills, organizational abilities, and the capacity to thrive in a fast-paced environment are essential for this role.

Primary Functions & Responsibilities:

• Prepare exam rooms prior to patient arrival.
• Interview patients to obtain medical information and vital statistics.
• Record patient's medical history, height and weight.
• Patient education to include cast care, traction care and the use of orthopedic appliances.
• Input orders directed by physician (x-ray, physical therapy).
• Schedule appointments necessary to patient care (return appointments, post-ops, study follow-up etc.).
• Surgery scheduling to include coordination of preoperative H&P testing, therapy and pre/post‑operative equipment.
• Assist with patient flow and give direct patient care as directed.
• Maintain clean and well‑stocked treatment rooms, bracing rooms and clinical areas; ensure appropriate and timely disposal of Sharps and biohazard material.
• Respond to phone calls and triages appropriately and resolve issues accordingly the same day.

Knowledge, Skills & Abilities:

• Excellent customer service skills and patient focus
• Strong organizational and customer service skills
• Ability to thrive in a fast‑paced environment

Physical Requirements:

• Sitting: Rarely
• Standing: Frequently
• Walking: Frequently
• Climbing: Rarely
• Bending/stooping: Frequently
• Kneeling/crouching: Frequently
• Reaching overhead: Rarely
• Using full range of motion: Frequently
• Lifting:
• Light up to 20 lbs: Frequently
• Medium 21-50 lbs: Rarely
• Heavy 51 lbs+: Rarely
• Carrying objects: Frequently
• Pushing/pulling: Frequently
• Fine motor skills/dexterity: Frequently
• Visual acuity: Continuously
• Hearing ability: Continuously
• Speaking clearly: Continuously
• Working in confined spaces: Rarely
• Exposure to outdoor elements: Rarely
• Exposure to noise: Frequently
• Exposure to infectious materials/radiation: Rarely
• Use of personal protective equipment: Frequently
• Operating office equipment: computer, keyboard, mouse, copier, printer, fax, phone, headset: Continuously
• Operating vehicles, large equipment or machinery: Rarely
• Set-up and work in an ergonomic, distraction‑free home office: None

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