Clinical Team Lead & Staff Training Supervisor

Mount Sinai Medical Center; New York (NY); On-site; USD 65,000 - 98,000; Full time

Job summary

The Mount Sinai Health System is seeking a Clinical Supervisor I to oversee and mentor clinical staff, assign work, and support daily operations in a New York area clinic. This role emphasizes policy implementation, workflow optimization, and performance assessments under leadership coordination.

The position requires an allied health degree with licensure preference, along with 2+ years in a medical office setting and familiarity with major electronic health record systems.

Qualifications

• Associates degree or greater, with appropriate clinical course of study (Bachelors preferred).
• 2+ years in a medical office setting, with some management or supervisory experience preferred. eClinical Works or EPIC experience an additional plus.
• LPN, RN or other related clinical licensure preferred.

Responsibilities

• Oversees clinical staff in assigned area, and assists department management in implementation of day to day activities and processes.
• Responsible for training staff on clinical office protocols and techniques.
• Responsible for documentation and maintaining patient immunization records, Coumadin registry, administering vaccines/injectables and other related clinical duties.
• Assists providers with patient education.
• Assesses new staffs clinical office protocols (i.e., vitals, phlebotomy) prior to probationary performance appraisal.
• Assists management with triaging, stocking supplies, reordering clinical supplies, etc., as needed.
• Assists management with annual competencies and performance appraisals.
• Verifies that all quality improvement protocols are being complied with.
• Assists management with improving workflows and processes.
• Resolves patient/family issues in the absence of the Practice Manager.
• Other relevant duties as assigned.

Skills

Supervisory experience

Education

Associates degree or greater

Bachelor's degree preferred

Tools

eClinical Works

EPIC

Job description

The Mount Sinai Health System is seeking a Clinical Supervisor I to oversee and mentor clinical staff, assign work, and support daily operations in a New York area clinic. This role emphasizes policy implementation, workflow optimization, and performance assessments under leadership coordination.

The position requires an allied health degree with licensure preference, along with 2+ years in a medical office setting and familiarity with major electronic health record systems.