Clinical Systems Analyst II - Training & Support

Liberty Healthcare Management; Wilmington (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Liberty Healthcare Management in Wilmington, NC seeks a Clinical Analyst - Level 2. This full-time, daytime role focuses on clinical software support, training, and process improvement for Liberty’s care teams.

The analyst develops manuals, troubleshoots Oasis/HIS issues, and coordinates training across locations, including new acquisitions. Strong nursing background and travel readiness are required.

Qualifications

• Nursing degree (Associate or higher) with 3–5 years clinical experience, preferably in home health or skilled nursing.
• Strong verbal and written communications skills.
• Excellent analytical and customer service skills.
• Proficient with clinical software and data systems.
• Knowledge of reimbursement guidelines and regulatory requirements.
• Willingness to travel to branch offices and participate in on-call rotation.

Responsibilities

• Creates reference and training manuals for clinical software.
• Develops and optimizes clinical workflows and procedures.
• Diagnoses software issues and collaborates with vendors for resolutions.
• Provides clinical staff with responses to questions via email/phone.
• Trains staff across Liberty locations on clinical software usage.
• Manages software setup projects and staff education for acquisitions.
• Coordinates clinical software training for physicians and nurses.
• Reviews utilization and reports to management for decision making.

Skills

Verbal communication

Written communication

Analytical problem solving

Customer service

Computer skills

Clinical software knowledge

On-call readiness

Education

Nursing degree (ADN or higher)

Tools

OASIS

HIS

Job description

Liberty Healthcare Management in Wilmington, NC seeks a Clinical Analyst - Level 2. This full-time, daytime role focuses on clinical software support, training, and process improvement for Liberty’s care teams.

The analyst develops manuals, troubleshoots Oasis/HIS issues, and coordinates training across locations, including new acquisitions. Strong nursing background and travel readiness are required.