Clinical Systems Analyst - Elevate Senior Living Care

Sonida Senior Living; United States; On-site; USD 85,000 - 120,000; Full time

Job summary

Sonida Senior Living is seeking a Clinical Systems Analyst to bridge care operations and digital tools across 150+ senior living communities. You will own August Health (EHR/eMAR) and other clinical platforms, driving configuration, optimization, and issue resolution while collaborating with clinical and operational teams.

You will lead system implementations, integrations, and reporting efforts to support data-driven decision making, compliance, and training across the enterprise.

Qualifications

• 3+ years of experience in a clinical or community operations environment (senior living, long-term care, or post-acute preferred).
• Hands-on experience with EMR/CRM platforms or similar.

Responsibilities

• Serve as the primary functional owner for August Health and other clinical platforms, supporting configuration, optimization, and day-to-day issue resolution.
• Partner with clinical and operational stakeholders to understand workflows and translate needs into system solutions.
• Support integrations with resident engagement platforms, nurse call systems, and Sage.
• Support Welcome Home (CRM/sales platform) and related operational tools to align sales workflows with community operations.
• Identify opportunities to improve data flow and reporting across systems.
• Lead or support system implementations, upgrades, and enhancements using structured project management practices.
• Develop and maintain project documentation, timelines, and stakeholder communications.
• Coordinate with vendors, IT, and business teams to keep initiatives on track.
• Pull, analyze, and present data to support decision-making.
• Build and maintain reports and dashboards for leadership visibility.
• Identify trends and surface insights that drive continuous improvement.
• Handle PHI per HIPAA; support access control and audit trails including SOX/ICFR-related systems.
• Develop end-user training materials and provide hands-on support during rollouts and updates.

Skills

Analytical skills

Communication skills

Project management

Microsoft 365

Tools

EMR systems

CRM tools

Nurse call systems

Sage

Job description

Sonida Senior Living is seeking a Clinical Systems Analyst to bridge care operations and digital tools across 150+ senior living communities. You will own August Health (EHR/eMAR) and other clinical platforms, driving configuration, optimization, and issue resolution while collaborating with clinical and operational teams.

You will lead system implementations, integrations, and reporting efforts to support data-driven decision making, compliance, and training across the enterprise.