Clinical Support Tech: Patient Care & EHR Liaison

Aurora Health Care; Oshkosh (WI); On-site; USD 29,000 - 42,000; Full time

Job summary

Aurora Health Care in Wisconsin seeks a Nurse Aide to assist physicians and the health care team in delivering patient care. You will coordinate tests, manage communications, and support phlebotomy, transport, monitors, and basic care under supervision.

Strong interpersonal skills, basic computer literacy, and attention to detail are essential. A high school diploma and relevant licensure are required, with on-the-job training and safety protocols emphasized.

Qualifications

• Basic computer skills and the ability to work with Electronic Health Record (EHR).
• Excellent interpersonal skills and the ability to communicate effectively with physicians, staff, patients and their families.
• Must maintain skill and recertification as required by regulation and organization
• Ability to effectively manage time and priorities.
• High level of attention to detail.

Responsibilities

• Assist physicians and health care team with hospital systems to access patient information, i.e., medical records, documentation systems. Support communication required to facilitate patient care.
• Coordinate tests and treatments with and between various departments for the patients on the nursing units. Maintain knowledge of diagnostic and treatment services to facilitate scheduling and documentation.
• Facilitate communications via multiple channels (phone, paging, in-house systems, hospital information system). Screens incoming calls.
• Maintain knowledge of Patient Information System and other computer systems for ordering patient and unit supplies and equipment. Process daily patient charges and related procedures.
• Collaborate with physicians to support communications required to facilitate patient care. Coordinate and facilitate forms of communication (phone, verbal, paging, electronic, fax, EMS).
• Assist physicians and registered nurses in providing technical care including phlebotomy, transporting patients, monitoring, wound care, Foley catheter insertion, obtaining lab specimens; may perform IV starts where allowed by state regulations.
• Document information and promptly communicate observations, concerns and needs of the patient to the registered nurse.
• Monitor department office equipment and troubleshoot minor problems; arrange repair of major malfunctions.
• Maintain a clean and safe working environment, following department safety policies and standard precautions.

Skills

Basic computer skills

Interpersonal skills

Time management

Attention to detail

Teamwork

Education

High School Diploma

Tools

Electronic Health Records (EHR)

Job description

Aurora Health Care in Wisconsin seeks a Nurse Aide to assist physicians and the health care team in delivering patient care. You will coordinate tests, manage communications, and support phlebotomy, transport, monitors, and basic care under supervision.

Strong interpersonal skills, basic computer literacy, and attention to detail are essential. A high school diploma and relevant licensure are required, with on-the-job training and safety protocols emphasized.