Clinical Support Tech I - Pediatric Intensive Care Unit

UNC Health; North Carolina; On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health in Chapel Hill, NC is seeking a dual-role Nursing Assistant (NA) and Health Unit Coordinator for the Pediatric ICU. The position is 36 hours per week with day/night rotation, onsite work, and a focus on family-centered pediatric care.

The role supports care teams, transports patients and supplies, sets up rooms, and handles clerical duties and data entry under supervision. No prior experience required; BLS required.

Qualifications

• Must be fluent in English, both written and spoken.
• Ability to develop computer skills if not proficient.
• Prior experience in health care or clerical tasks is helpful but not required.
• Basic life support (BLS) certification is required.

Responsibilities

• Assist professional caregivers with routine examinations and procedures.
• Transport patients and equipment, set up patient rooms, and maintain desk area functions.
• Handle clerical tasks including transcription, orders review, and record maintenance.
• Provide direct personal care as outlined in care plans and reinforce patient education.

Skills

Fluent English

Computer skills

Clerical support

Education

High school diploma or GED

Job description

Description

The Pediatric Intensive Care Unit (PICU) is a 20 bed unit that is part of a Level 1 Pediatric Trauma Center. Our team provides care for complex pediatric medical and surgical patients with a collaborative, interdisciplinary team approach. Our patients include a wide range of specialties, including but not limited to trauma, general surgery, cardiothoracic surgery, neurosurgery, ENT, surgery, oncology, solid organ transplants burns, and various medical specialties. Our caring environment includes a focus on family-centered care. Within the 20 bed PICU, eight (8) beds are designated for providing specialized care to pediatric cardiac patients.

Description

The Pediatric Intensive Care Unit (PICU) is a 20 bed unit that is part of a Level 1 Pediatric Trauma Center. Our team provides care for complex pediatric medical and surgical patients with a collaborative, interdisciplinary team approach. Our patients include a wide range of specialties, including but not limited to trauma, general surgery, cardiothoracic surgery, neurosurgery, ENT, surgery, oncology, solid organ transplants burns, and various medical specialties. Our caring environment includes a focus on family-centered care. Within the 20 bed PICU, eight (8) beds are designated for providing specialized care to pediatric cardiac patients.

This position is a dual role including Nursing Assistant (NA) and Health Unit Coordinator job related duties.

The position is 36 hours/week; day/night rotation (7:00a-7:30p, 7:00p-7:30a).

Summary

Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.

Responsibilities

• Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
• Critically reviews patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
• Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. Provides administrative and clerical support including PI audits and data entry.
• Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.
• Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measures and records vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
• Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers

Other Information

Education Requirements

• High school diploma or GED required; higher-level degree may satisfy this requirement.

Licensure/Certification Requirements

• Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service
• Basic Life Support (BLS) certification

Professional Experience Requirements

• Prior experience not required.

Knowledge/Skills/and Abilities Requirements

• Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.

Job Details

Legal Employer: STATE
Entity: UNC Medical Center
Organization Unit: Pediatric ICU
Work Type: Full Time
Standard Hours Per Week: 36.00
Salary Range: $18.48 - $25.89 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: Rotating
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.