Clinical Support Tech I (NA I/ HUC)- Pediatric Cardiac Intensive Care Unit (Rotating)

UNC Health Care; Chapel Hill (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

UNC Health Care's Pediatric Cardiac Intensive Care Unit (PCICU) in Chapel Hill is opening a new 13-bed unit within our Level 1 Pediatric Trauma Center. This full-time role combines Nursing Assistant and Health Unit Coordinator duties on a rotating schedule (7AM‑7:30PM; 7PM‑7:30AM).

The position supports care for critically ill infants, children, and adolescents with complex heart conditions, delivering patient care, clerical tasks, and transport in a compassionate, family‑centered environment.

Qualifications

• High School Diploma or GED is required.
• Fluent spoken and written English is required.
• Ability to develop computer skills if not proficient.

Responsibilities

• Assist physicians and health care providers with routine examinations and procedures and procure equipment and supplies.
• Review patient care documentation for significant changes and report to a nurse or physician.
• Perform clerical tasks including filing, transcribing orders, data entry, and maintaining unit records.
• Provide clinical support such as cleaning areas, restocking supplies, transporting patients and materials, and assisting in orientation of new staff.
• Provide direct patient care as outlined in care plans, including measuring vital signs, assisting with activities of daily living, and basic wound care.
• Reinforce patient teaching and distribute educational materials to patients and families.

Skills

English proficiency

Computer skills

Interdisciplinary teamwork

Education

High School Diploma or GED

Tools

None

Job description

Description

Join Our New Pediatric Cardiac Intensive Care Unit (PCICU) Team!

The schedule for this position is full time rotating shift (7AM-7:30PM; 7PM-7:30AM)

The Pediatric Cardiac Intensive Care Unit (PCICU) will be a 13-bed unit within our Level 1 Pediatric Trauma Center, opening late fall. We provide advanced, specialized care to critically ill infants, children, and adolescents with complex heart conditions. Our dedicated team includes highly skilled nurses and expert intensivists who work collaboratively using an interdisciplinary approach to deliver exceptional care. We are deeply committed to fostering a compassionate, family-centered environment that supports both our patients and their loved ones.

This position is a dual role including Nursing Assistant (NA) and Health Unit Coordinator (HUC) job related duties.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary

Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.

Responsibilities

• 1. Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
• 2. Critically reviews patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
• 3. Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. Provides administrative and clerical support including PI audits and data entry.
• 4. Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.
• 5. Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measures and records vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
• 6. Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers

Other Information

Education Requirements

• High School Diploma or General Education Development (GED)

Licensure/Certification Requirements

• Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service
• Basic Life Support (BLS) certification

Professional Experience Requirements

• Prior experience not required.

Knowledge/Skills/and Abilities Requirements

• Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: ICU Pediatric Cardiac

Work Type: Full Time

Standard Hours Per Week: 36.00

Salary Range:$17.94 - $25.25 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Rotating

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

EEO and Accommodations

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.