Clinical Support Specialist — Neurosurgery Devices

Symmetrio; Richmond (VA); In loco; USD 90.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Care Plan

Retirement Plan

Paid Time Off

Descrizione del lavoro

Symmetrio is seeking a Clinical Support Specialist to provide in-depth clinical support and hands-on training for neurology-related procedures in hospital settings. You will collaborate with surgeons, OR teams and oncology professionals to ensure high levels of customer satisfaction.

This role involves site readiness, live-case support, and building strong relationships with clinical stakeholders while documenting outcomes and insights for continuous improvement.

Competenze

• Bachelor’s degree in Nursing or related clinical field.
• Experience in operating room, surgical, or medical device environments.
• Experience providing case coverage or direct clinical support during procedures.
• Experience with medical device clinical support or hospital clinical teams.
• Comfortable working with physicians, nurses and hospital teams.
• Strong communication and clinical education skills.

Mansioni

• Provide in-depth clinical support and technical expertise during procedures, focused on neurology-related cases.
• Deliver hands-on training for neurosurgeons, OR nurses and staff.
• Support site readiness activities, including system installation and qualification with technical teams.
• Attend and support live cases, optimize workflow and document case metrics.
• Build relationships with clinical stakeholders to ensure confidence in system capabilities.
• Document post-case findings, outcomes, feedback, and insights via reporting tools.
• Liaise between clinical users and technical support for continuous improvement.

Conoscenze

Communication

Presentation

Clinical education

Organizational skills

Team collaboration

Travel readiness

Formazione

Bachelor’s degree in Nursing

Related clinical or life sciences degree

Descrizione del lavoro

Symmetrio is seeking a Clinical Support Specialist to provide in-depth clinical support and hands-on training for neurology-related procedures in hospital settings. You will collaborate with surgeons, OR teams and oncology professionals to ensure high levels of customer satisfaction.

This role involves site readiness, live-case support, and building strong relationships with clinical stakeholders while documenting outcomes and insights for continuous improvement.