Clinical Support Specialist (Minnesota)

Symmetrio; United States; A distancia; USD 90.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Care Plan

401K retirement plan

Paid Time Off

Descripción de la vacante

Symmetrio seeks a Clinical Support Specialist to provide in-depth clinical support for neurology-related procedures in hospital ORs, with on-site duties in the Houston market. The ideal candidate will base in Minnesota and work closely with surgeons, OR teams, and oncology professionals to educate and optimize outcomes.

The role requires prior OR or medical device experience, strong communication and training skills, and willingness to travel across the territory.

Formación

• Bachelor’s degree in Nursing, Biology, Biomedical Engineering, Medical Technology, or a related clinical or life sciences field.
• Experience working in operating rooms, surgical, procedural, or medical device environments.
• Experience providing case coverage or direct clinical support during procedures.
• Willingness to travel throughout the assigned territory and work with physicians and hospital teams.

Responsabilidades

• Provide in-depth clinical support and technical expertise to medical teams in operating room environments, focusing on neurology-related procedures.
• Deliver hands-on training for neurosurgeons, OR nurses and supporting staff.
• Support site readiness activities, including system installation and qualification, in collaboration with technical and engineering teams.
• Attend and support live cases, ensuring optimal workflow and clinical outcomes; assist with troubleshooting and documentation of case metrics.
• Build and sustain strong relationships with clinical stakeholders, ensuring confidence in system capabilities and long-term satisfaction.
• Document post-case findings, clinical outcomes, product feedback, and procedural insights through structured reporting tools.
• Act as a liaison between clinical users and technical support teams for continuous improvement.

Conocimientos

Clinical education

Communication

Presentation skills

Travel readiness

Educación

Bachelor's degree in Nursing or related life sciences

Descripción del empleo

Symmetrio is actively recruiting for a Clinical Support Specialist for its client, a growing oncology medical device company.

This role will provide clinical support for scheduled procedures at hospital accounts throughout the Houston market. The Clinical Support Specialist will work closely with surgeons, operating room teams, oncology professionals, and other hospital stakeholders to support procedures, provide product education, and ensure a high level of customer satisfaction.

This is an excellent opportunity for someone with operating room, procedural, or medical device case coverage experience who enjoys working directly with physicians and clinical teams.

The ideal candidate will be based in Minnesota.

Responsibilities

• Provide in-depth clinical support and technical expertise to medical teams utilizing advanced surgical technology in operating room environments, with a focus on neurology-related procedures.
• Deliver effective, hands‑on training for neurosurgeons,OR nurses and supporting staff.
• Support site readiness activities, including system installation and qualification, in collaboration with technical and engineering teams.
• Attend and support live cases, ensuring optimal workflow and clinical outcomes; assist with troubleshooting and documentation of case metrics.
• Build and sustain strong relationships with clinical stakeholders, ensuring their confidence in system capabilities and long‑term satisfaction.
• Document all post‑case findings, clinical outcomes, product feedback, and procedural insights through structured reporting tools.
• Act as a liaison between clinical users and technical support teams, ensuring continuous improvement based on real‑world feedback.

Requirements

• Bachelor’s degree in Nursing, Biology, Biomedical Engineering, Medical Technology, or a related clinical or life sciences field preferred.
• Previous experience working in an operating room, surgical, procedural, or medical device environment.
• Experience providing case coverage or direct clinical support during procedures preferred.
• Medical device clinical support, nursing, surgical services, or similar field‑based healthcare experience preferred.
• Comfortable working directly with physicians, nurses, and multidisciplinary hospital teams.
• Strong communication, presentation, and clinical education skills.
• Ability to learn and communicate technical and clinical information effectively.
• Strong organizational skills and ability to manage multiple hospital accounts and scheduled procedures.
• Ability to travel throughout the assigned territory.
• Experience in neurosurgery, oncology, radiation oncology, or other surgical specialties is a plus, but not required.

Base: $100,000.00 plus bonus incentives

Benefits

Exceptional benefits package will be part of the package.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401K, IRA)
• Paid Time Off (Vacation, Sick, & Public Holiday)