Neurosurgery OR Clinical Support Specialist

Symmetrio; North Carolina; On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health plan

401K

Paid time off

Job summary

Symmetrio is actively recruiting a Clinical Support Specialist to provide clinical support for scheduled procedures at hospital accounts, primarily in the Houston market. You will work with surgeons, OR teams, and oncology professionals to support procedures, educate staff, and ensure high customer satisfaction.

This role suits candidates with OR, procedural, or medical device case coverage experience who enjoy direct physician interaction and clinical education.

Qualifications

• Bachelor’s degree in a clinical or life sciences field is preferred.
• Experience in operating room, surgical, procedural, or medical device environments is desirable.
• Ability to educate clinical teams and communicate technical information clearly.
• Willingness to travel across the assigned territory.

Responsibilities

• Provide in-depth clinical support and technical expertise to medical teams using advanced surgical technology in operating room environments, focusing on neurology-related procedures.
• Deliver hands-on training for neurosurgeons, OR nurses, and staff.
• Support site readiness activities, including system installation and qualification, with technical and engineering teams.
• Attend and support live cases, optimize workflow, and document case metrics.
• Build strong relationships with clinical stakeholders and ensure long-term satisfaction.
• Document post-case findings, outcomes, feedback, and insights through reporting tools.
• Act as a liaison between clinical users and technical support for continuous improvement.

Skills

Communication skills

Clinical education

Presentation skills

Organizational skills

Travel readiness

Education

Bachelor’s degree in Nursing, Biology, Biomedical Engineering, Medical Technology or related

Job description

Symmetrio is actively recruiting a Clinical Support Specialist to provide clinical support for scheduled procedures at hospital accounts, primarily in the Houston market. You will work with surgeons, OR teams, and oncology professionals to support procedures, educate staff, and ensure high customer satisfaction.

This role suits candidates with OR, procedural, or medical device case coverage experience who enjoy direct physician interaction and clinical education.