Clinical Support Specialist - Neuropathy Care Assistant

Carolina TotalCare; Concord (NC); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

8 days PTO

6.5 days holiday pay

Discounts on supplements

Paid training

Monthly bonuses

Travel and seminar expenses covered

Complimentary healthcare treatments

Job summary

Carolina TotalCare in Concord, NC is seeking a full-time Clinical Support Specialist - Neuropathy Care Assistant to join a dedicated team. You will prepare exam rooms, assist providers, manage documentation, and help keep schedules running smoothly.

The role emphasizes patient welcome, check-in/out management, and educating patients on devices and supplements. Training is provided, with a supportive team culture and ongoing professional development.

Qualifications

• High School Diploma or equivalent required.
• Strong multitasking, organizational and communication skills.
• Ability to stay calm under pressure in a healthcare setting.

Responsibilities

• Prepare exam rooms and patient records before appointments.
• Assist providers during examinations and maintain documentation.
• Help keep daily schedules running efficiently.
• Welcome patients and manage check-in/check-out processes.
• Educate patients on devices and supplements, serve as a reliable resource.

Skills

Multitasking

Organizational skills

Communication

Calm under pressure

Education

High School Diploma or equivalent

Job description

Carolina TotalCare in Concord, NC is seeking a full-time Clinical Support Specialist - Neuropathy Care Assistant to join our dedicated team. This role is perfect for someone who enjoys working with people, thrives in a fast-paced environment, and wants to make a positive impact on patients' lives every day.

PAY

$18-$21 per hour, depending on experience

BENEFITS

• 8 days of paid time off (PTO)
• 6.5 days of holiday pay
• Discounts on supplements
• Paid training
• Monthly bonuses
• Travel and seminar expenses covered
• Complimentary healthcare treatments for you and your immediate family

QUALIFICATIONS

• High School Diploma or equivalent
• Strong multitasking, organizational, and communication skills
• Ability to perform well and stay calm under pressure

Experience in healthcare (optical, dental, veterinary, podiatry, medical offices) or high-paced service roles such as serving or bartending is preferred. No experience is required, as all training is provided!

SCHEDULE

This is a full-time position working Monday through Thursday from 8:30 AM to 6:00/6:30 PM and Friday from 8:00 AM to 12:00 PM or 9:00 AM to 1:00 PM, with additional onboarding hours during the first month as needed.

WHAT TO EXPECT AS A CLINICAL SUPPORT SPECIALIST - NEUROPATHY CARE ASSISTANT

In this role, you'll prepare exam rooms and patient records before appointments, assist providers during examinations, maintain accurate documentation, and help keep daily schedules running efficiently. Throughout the day, you'll welcome patients, manage check-in and check-out, provide education regarding devices and supplements, and serve as a reliable resource for both patients and team members.

ABOUT OUR COMPANY

Carolina TotalCare is dedicated to providing comprehensive, natural state-of-the-art healthcare to our patients. Our integrated team of multi-specialty providers follows a patient-centered approach to optimize health and function. We believe in treating the whole body as an integrated system and offer a range of services, including chiropractic care, spinal decompression, weight loss, class 4 laser treatment, a specialized neuropathy program, nutrition, and home therapies. As part of our team, you'll be part of a family-focused practice that is driven by the values of excellence, empathy, and respect.