Clinical Support Specialist

RPMGlobal; Toppenish (WA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Rx

Telemedicine

Profit sharing

403(b) retirement

PTO

Holidays

Job summary

Toppenish Medical-Dental Clinic in Toppenish, WA is seeking a Clinical Support Specialist to join our community health team. You will maintain registries, assist with audits, and support patient care workflows.

We offer bilingual pay incentives, comprehensive employer-paid health insurance (medical, dental, vision, Rx, telemedicine), 403(b) retirement plan options, generous PTO, and 8 paid holidays to support a healthy work–life balance.

Qualifications

• High school diploma or GED is required.
• Associates degree or technical certificate preferred.
• 1 year of office experience; healthcare setting preferred.
• 2 years of medical/dental office experience preferred.
• Bilingual English/Spanish required for bilingual pay.
• Ability to prioritize tasks with frequent interruptions.
• Professional interaction with patients, providers and staff.
• Basic knowledge of EMR, Word and Excel.
• Knowledge of medical terminology is a plus.

Responsibilities

• Maintains and updates reports and registries for the PCHH team, ensuring compliance with workflows.
• Completes audits for invasive procedures and in-house labs and tracks documentation.
• Identifies and communicates process improvements to staff.
• Manages Release of Information forms and sends subpoenas to HIM as needed.
• Sorts and distributes mail and faxes to the correct department.
• Provides OB support including reports, OB log, and consent forms.
• Supports chart reviews for PA/NP and maintains a review log.
• Performs other duties as assigned.

Skills

Bilingual (English/Spanish)

Prioritization

Professional interaction

Office experience

Education

High school diploma or GED

Associate Degree or Certificate preferred

Tools

EMR systems

Microsoft Word

Microsoft Excel

Job description

Join our team as a Clinical Support Specialist at Toppenish Medical-Dental Clinic in Toppenish, WA!

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew", for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

Position Highlights

• $18.47-$22.62/hour DOE with the ability to go higher for highly experienced candidates
• Additional pay for your bilingual skills, paid on hours worked
• 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What You’ll Do

• Maintains and updates reports and registries for the PCHH team. Responsible for all registry work to include outreach activities, scheduling and documentation. Reviews registry data and ensures proper compliance with established workflows and procedures
• Completes audits for invasive procedures and in-house labs. Audits other PCHH data and initiatives. Tracks all audits, providing documentation of audits as requested
• Identifies and collects process improvement ideas and communicates them to the appropriate staff
• Works with patients and staff to ensure completion of Release of Information (ROI) forms. Sends subpoenas and court orders to the Health Information Management (HIM) department for processing
• Sorts and distributes mail and faxes to the appropriate department or recipient
• Provides Obstetrics (OB) support as needed to include running reports, maintaining the OB log, and providing consent forms and records to the hospital
• Provides chart review support to Physician Assistants (PA) and Nurse Practitioners (NP) as needed. This includes forwarding the chart reviews to physicians and maintaining a chart review log
• Performs other duties as assigned

Qualifications

• High school diploma or General Education Diploma (GED)
• Associates Degree or Certificate from an accredited technical school preferred
• One year's experience working in an office setting, preferably a medical or dental office
• Two years' experience working in a medical or dental office preferred
• Bilingual (English/Spanish) required at level 9 on the language proficiency scale to receive bilingual differential pay
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Ability to effectively interact with patients, providers and staff in a professional manner
• Basic proficiency with a variety of computer programs including Electronic Medical Records, Word and Excel
• Basic knowledge of medical terminology desired

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.