Clinical Support Specialist

10 Center for Disability Svcs Inc; City of Albany (NY); On-site; USD 24,796 - 28,929; Full time

Job summary

The Center for Disability Services in the Capital Region seeks an administrative support professional to assist with billing, insurance tracking, and master scheduling for evaluations and daily appointments.

You will support clinicians with documentation, prior authorizations, patient enrollment, and scheduling while maintaining space and equipment. This role reports to the Director of Clinical Services and supports a broad range of clinical operations.

Qualifications

• High School diploma or GED
• Familiarity w/ insurance and medical billing, as well as scheduling in the Electronic Medical Record (EMR).
• Detail oriented, organized and able to work independently.
• Must be at least 18 years old to apply for this position.
• Position requires routine lifting, bending, pushing, pulling in the course of handling files and supplies, and patients/equipment up to 75-150 lbs.

Responsibilities

• Will provide excellent customer service to patients and with providers and will perform multiple administrative support functions including billing and tracking of insurance/funding requirements, master scheduling for new evaluations and daily appointments.
• Supports the clinicians with day-to-day monitoring and tracking of documentation, scheduling needs, and prior authorizations for service.
• Performs administrative support functions including but not limited to: confirmation calls, patient enrollment, scheduling and tracking of insurance requirements, managing practice incoming and outgoing calls, and customer service requests.
• Supports clinical practice and providers in relation to lifting, transfers, assisting in clinical sessions, maintaining clinical space and equipment as well as equipment logs, and need for repairs and or routine service.
• Responsible for overall cleanliness and organization of clinical space.
• Reports to Director of Clinical Services.

Skills

Detail oriented

Independent worker

Medical billing

EMR scheduling

Education

High School diploma or GED

Job description

Where people get better at life! Join us in our mission to make a difference and shape a more inclusive future. The Center for Disability Services offers hope, innovation and achievement to the people we support. For 80 years, we have been one of upstate New York's largest providers of programs and services for individuals who have disabilities. Many of the innovative programs and vital services that we offer are not available elsewhere.

Responsibilities

• Will provide excellent customer service to patients and with providers and will perform multiple administrative support functions including billing and tracking of insurance/funding requirements, master scheduling for new evaluations and daily appointments.
• Supports the clinicians with day-to-day monitoring and tracking of documentation, scheduling needs, and prior authorizations for service.
• Performs administrative support functions including but not limited to: confirmation calls, patient enrollment, scheduling and tracking of insurance requirements, managing practice incoming and outgoing calls, and customer service requests.
• Supports clinical practice and providers in relation to lifting, transfers, assisting in clinical sessions, maintaining clinical space and equipment as well as equipment logs, and need for repairs and or routine service.
• Responsible for overall cleanliness and organization of clinical space.
• Reports to Director of Clinical Services.

Requirements

• High School diploma or GED required.
• Familiarity w/ insurance and medical billing, as well as scheduling in the Electronic Medical Record (EMR).
• Detail oriented, organized and able to work independently.
• Must be at least 18 years old to apply for this position.
• Position requires routine lifting, bending, pushing, pulling in the course of handling files and supplies, and patients/equipment up to 75-150 lbs.

Compensation Range

$17.78 - $20.64

At the Center for Disability Services, we don’t just accept difference – we celebrate it, support it, and thrive on it for the benefit of our employees and the people we support. We are proud to be an Equal Opportunity Employer and do not discriminate against any protected class of job applicant or employee in our employment practices.

For over 80 years, the Center for Disability Services has served as a trusted community leader, providing innovative programs and services for individuals with intellectual and developmental disabilities here in the Capital Region and North Country. We are committed to empowering individuals to lead full, independent lives, and have served over 12,000 people to date. At the Center, we firmly believe that no job is too small when it comes to making a difference in the lives of people with disabilities. As a team, every employee plays an integral part in our mission to empower individuals and promote independence. Whether you're directly involved in patient care, coordinating programs, managing operations, or providing essential support, your contribution is vital to creating a brighter and more accessible world for those we serve. Join us in our mission to make a difference and shape a more inclusive future.