Clinical Support Specialist

Acts Retirement-Life Communities, Inc.; Boca Raton, Northern (FL, KY); On-site; USD 58,282,000 - 73,039,000; Full time

Benefits offered by this job

Tuition reimbursement

Commuter benefits

Scholarship awards

Professional development programs

Referral program

Wellness initiatives

Discount programs

Job summary

Acts Retirement-Life Communities, Inc. in Boca Raton, FL is seeking a Clinical Support Specialist to manage staffing schedules for clinical personnel, ensuring coverage meets resident care needs and regulatory standards.

The role also handles payroll-related tasks, tracks attendance and overtime, and provides clerical support within a dynamic healthcare environment, with competitive benefits and opportunities for professional development.

Qualifications

• High school diploma or equivalent.
• Minimum of two years’ clerical and/or administrative experience, preferably in a healthcare setting.
• Prior scheduling experience.

Responsibilities

• Manage staffing schedule for clinical personnel to ensure optimal coverage.
• Track attendance, tardiness, overtime, and time clock activity for payroll.
• Provide clerical and administrative support to the department.
• Comply with regulatory standards and budgetary guidelines in staffing.

Skills

Clerical experience

Administrative experience

Scheduling experience

Healthcare experience

Education

High school diploma or equivalent

Job description

Overview

Join our team and grow with us both professionally and personally!

Next day pay: Work today, get paid tomorrow with our PayActiv benefit!

We strongly believe in providing our team members with great benefits, such as tuition reimbursement, commuter benefits, scholarship awards, professional development programs, university partnerships, referral and discount programs, appreciation events, wellness initiatives, and much more!

Acts is currently seeking qualified candidates for our Clinical Support Specialist position.

In this role, you will be responsible for managing the staffing schedule for all clinical personnel to ensure optimal coverage that meets resident care needs, regulatory standards, and budgetary guidelines based on actual census and Per Patient Day (PPD) metrics. Manages the payroll process by accurately tracking attendance, tardiness, overtime, and time clock activity. Provides clerical and administrative support to the department, while demonstrating a high degree of initiative and discretion in managing complex, sensitive, and confidential tasks within a dynamic healthcare environment.

Requirements

The ideal candidate will meet the following requirements:

• High school diploma or equivalent
• Minimum of two years’ clerical and/or administrative experience, preferably in a healthcare setting
• Prior scheduling experience

Team members are eligible for a generous benefit package including health benefits (medical, prescription, dental and vision), flexible spending accounts, life insurance, disability programs, 401(k) plan (with 4% company match after one year of employment), paid time off and holidays, and much more! Eligibility may vary based on status.

Acts Retirement-Life Communities is one of the largest not-for-profit owners, operators, and developers of resort-style continuing care senior living communities, including independent living, assisted living, and skilled nursing. The Acts family proudly consists of 28 communities in 9 states, and over 8,500 team members. Acts provides residents with a lifestyle that includes on-campus conveniences, services, and amenities such as casual and fine dining venues, beauty salons, fitness centers, security, healthcare, activity programs, and much more. Our team members are inspired by a culture of Loving-Kindness, and we are fully committed to appreciating the array of backgrounds and talents demonstrated by our team members.

Acts is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, gender identity or expression, sexual orientation, marital status, national origin, non-disqualifying disability, veteran status, or any other characteristic protected by law. Acts is committed to providing reasonable accommodations for candidates with disabilities in our hiring process.

This position requires compliance with Florida's Care Provider Background Screening process. Please see the Clearinghouse screening information here:https://info.flclearinghouse.com

Pay Range

$20.34 - $25.49 / hour. Starting rate will vary based on skills and experience.