Clinical Support Representative, Specialty Nursing

7085 Coram LLC; Missouri; Hybrid; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Other resources

Job summary

CVS Health in Missouri seeks a detail-oriented support professional to track Plan of Treatment documents in medical records software and maximize contact with providers to obtain signatures for timely processing.

You will coordinate faxing POTs, track details in electronic records, and perform POT QA while supporting regulatory guidelines and patient care continuity. Strong communication, organization, and Microsoft Office skills are required.

Qualifications

• Minimum one year of related experience in coordinating activities, administrative support functions, and customer service.
• Effective verbal and written communications skills.
• Excellent detail orientation and time management skills.
• Proficiency with Microsoft business software.

Responsibilities

• Contacting prescriber offices to obtain fax numbers or prescriber email addresses via phone call.
• Faxing nursing Plan of Treatments to appropriate prescriber fax number or email address.
• Tracking Plan of Treatment details within the patient's electronic medical record.
• Q and A of Plan of Treatment documents.
• Obtaining provider signatures on Plan of Treatments.

Skills

Verbal communication

Written communication

Detail orientation

Time management

Microsoft Office

Education

High school diploma or equivalent; some college preferred

Tools

Microsoft Office

Job description

Position Summary

Responsible for supporting the Nursing department by ensuring timely and accurate tracking of Plan of Treatment documents in medical records software. Individual will maximize contact with providers to obtain signatures. Team member will effectively execute the process that is consistent with the management and organizational goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Contacting prescriber offices to obtain fax numbers or prescriber email addresses via phone call


• Faxing nursing Plan of Treatments to appropriate prescriber fax number or email address


• Tracking Plan of Treatment details within the patient's electronic medical record


• Q and A of Plan of Treatment documents


• Obtaining provider signatures on Plan of Treatments

Required Qualifications

• Minimum one year of related experience in coordinating activities, administrative support functions, and customer service


• Effective verbal and written communications skills


• Excellent detail orientation and time management skills


• Proficiency with Microsoft business software

Preferred Qualifications

• Experience as a nursing assistant, pharmacy technician, home patient representative, or customer service representative


• Experience obtaining physician signatures on Plans of Treatment (POTs), orders, certifications, recertifications, or other healthcare-related documentation


• Demonstrated success in conducting provider outreach, managing signature-related workflows, and escalating unresolved items as appropriate


• Ability to balance productivity goals with persistence and professionalism when securing provider signatures to support regulatory compliance and patient care continuity

Education

• Education or experience equivalent to a high school diploma; some college preferred

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $17.00 - $25.65. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.

• medical, dental, and vision coverage


• paid time off


• retirement savings options


• wellness programs


• other resources

Additional details about available benefits are provided during the application process and on Benefits Moments.

Application Window

We anticipate the application window for this opening will close on: 11/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Work Experience

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.