Clinical Support Representative - Hemotology/Oncology

University of Mississippi Medical Center; Jackson (MS); On-site; USD 19,000 - 29,000; Full time

Job summary

University of Mississippi Medical Center in Jackson seeks a Clinical Support Representative for Hematology/Oncology. The role focuses on scheduling patient appointments, handling referrals, addressing patient questions, and providing general administrative support to clinicians and staff.

The ideal candidate has strong organizational, interpersonal, and communication skills, with proficiency in healthcare software and Microsoft Office. This is a full-time on-site position at Main Campus Jackson.

Qualifications

• Degree or diploma plus two years of related experience.
• Experience in clinical, customer service or admin support.
• Ability to handle sensitive information confidentially.

Responsibilities

• Schedule patient appointments efficiently and coordinate provider time.
• Follow up on referrals and communicate with patients and providers.
• Answer patient service questions and provide administrative support.
• Manage patient records and handle paperwork and correspondence.
• Coordinate with healthcare team to ensure smooth operations.
• Maintain confidentiality and comply with regulations.

Skills

Organizational skills

Communication

Interpersonal skills

Microsoft Office

Education

Associate or Bachelor degree

High School Diploma/GED

Tools

Healthcare management software

Microsoft Office Suite

Job description

Job Requisition ID

R00053498

Job Category

Clerical and Customer Service

Organization

SOM-Medicine-HEM Admin

Location/s

Main Campus Jackson

Job Title

Clinical Support Representative - Hematology/Oncology

Job Summary

The Clinical Support Representative plays a crucial role in ensuring the smooth operation of our healthcare facility. This position is responsible for scheduling patient appointments, following up on referrals, assisting with patient service questions, and providing general administrative support to healthcare providers. The ideal candidate will have excellent organizational skills, a friendly demeanor, and a commitment to providing exceptional patient care.

Education & Experience Required

Degree (Associate or Bachelor) or High School Diploma/GED and two (2) years of clinical, customer service or administrative support experience

Certifications, Licenses Or Registration Required

N/A

Knowledge, Skills & Abilities

Excellent organizational and time-management skills. Strong communication and interpersonal skills. Proficiency in using healthcare management software and Microsoft Office Suite. Ability to handle sensitive information with confidentiality and professionalism. Detail-oriented with the ability to multitask in a fast-paced environment.

Responsibilities

• Schedule Patient Appointments: Coordinate and schedule patient appointments efficiently, ensuring optimal use of provider time and resources.
• Follow Up on Referrals: Manage and track patient referrals, ensuring timely follow-up and communication with patients and referring providers.
• Assist with Patient Service Questions: Address patient inquiries and concerns promptly and professionally, providing accurate information and assistance.
• Administrative Support: Provide general administrative support to healthcare providers, including managing patient records, processing paperwork, and handling correspondence.
• Maintain Patient Records: Ensure patient records are up-to-date and accurately entered into the system.
• Coordinate with Healthcare Team: Work closely with healthcare providers and other administrative staff to ensure seamless patient care and office operations.
• Compliance: Adhere to all healthcare regulations and confidentiality requirements.
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical And Environmental Demands

Requires occasional working hours significantly beyond regularly scheduled hours, occasional activities subject to significant volume changes of a seasonal/clinical nature, occasional bending, occasional lifting and carrying up to 25 pounds, occasional crouching/stooping, occasional driving, occasional kneeling, occasional reaching, constant sitting, frequent standing, occasional twisting, and frequent walking.

Time Type

Full time

FLSA Designation/Job Exempt

No

Pay Class

Hourly

FTE %

100

Benefits Eligibility

Grant Funded

Job Posting Date

08/26/2026

Job Closing Date

08/28/2026