Clinical Support & Patient Care Assistant

MSU - Michigan State University; East Lansing (MI); Presencial; USD 34.000 - 48.000; Jornada completa

Descripción de la vacante

Michigan State University HealthCare in East Lansing seeks a medical office assistant to support clinicians by documenting vital signs and medical history, and by assisting with procedures and patient flow.

The role involves direct patient contact, basic lab tasks, scheduling, insurance verification, and multi-line phone management in a fast-paced clinical setting. A related certification and relevant experience are preferred.

Formación

• High school education or equivalent.
• 6 months to 1 year of experience in medical office or clinical setting performing routine health assessment tests.
• Experience with EMR and patient scheduling systems; Medical Billing/Medical Terminology experience.

Responsabilidades

• Greet patients and register/direct them to appointment areas.
• Record chief complaint; take vital signs and health information; perform routine tests (vaccines, venipuncture, BP, pulse, respiration, height/weight).
• Assist providers during examinations, treatments and minor surgery.
• Order/schedule lab tests and relay results to providers and medical records.
• Prepare equipment, clean exam rooms, and maintain supplies.
• Verify insurance coverage and collect payments; communicate with insurers for authorizations.
• Schedule appointments and maintain physician master schedule; handle calls and messages.
• Manage patient charts/medical records and filing; maintain petty cash.
• Monitor inventory and orders per guidelines; perform other duties as assigned.

Conocimientos

Medical terminology

Multiline phone handling

Team collaboration

Independent work

Scheduling tasks

Educación

Certified Nursing Assistant

Certified Medical Assistant

Licensed EMT/EMT-P

Phlebotomy

Herramientas

Electronic Medical Records (EMR) systems

Patient scheduling software

Medical Billing software

Descripción del empleo

Michigan State University HealthCare in East Lansing seeks a medical office assistant to support clinicians by documenting vital signs and medical history, and by assisting with procedures and patient flow.

The role involves direct patient contact, basic lab tasks, scheduling, insurance verification, and multi-line phone management in a fast-paced clinical setting. A related certification and relevant experience are preferred.