Clinical Support Manager

Care Concern Group; United States; Remote; USD 94,000 - 108,000; Full time

Benefits offered by this job

Car allowance

Private Medical Insurance

Generous annual leave

Workplace pension

Job summary

Care Concern Group seeks a qualified RGN or RMN to lead clinical governance across 11 homes, providing expert guidance to regional leaders, Home Managers and clinical teams. You will embed safety, quality and person-centred care, and travel across the portfolio to support hands-on improvements.

As a visible clinical leader, you will interpret audits and safeguarding themes, strengthen practice, escalate concerns when needed, and coach teams to deliver measurable outcomes.

Qualifications

• Qualified RGN or RMN with current NMC registration.
• Experience in care homes and multi-site governance is preferred.
• Full UK driving licence and willingness to travel across the portfolio.

Responsibilities

• Provide expert clinical guidance and oversee governance across 11 homes.
• Coach Home Managers and clinical teams to strengthen practice.
• Use audits, incidents and safeguarding themes to identify priorities and drive action.
• Collaborate with Quality and Operations to ensure high standards are maintained.
• Respond to regulatory feedback and demonstrate progress with evidence.

Skills

Clinical leadership

Quality governance

Audits & risk management

Coaching & development

Stakeholder collaboration

Regulatory compliance

Education

NMC registered (RGN/RMN)

Job description

• Provide expert clinical guidance and support to regional leaders, Home Managers and clinical teams.
• Maintain effective oversight of clinical quality, compliance and emerging risk across the portfolio.
• Use audits, quality indicators, incidents and safeguarding themes to identify priorities and ensure timely action.
• Strengthen clinical governance across care planning, medication management, risk, safeguarding and infection prevention and control.
• Coach and develop Home Managers, Deputy Managers, Clinical Leads, nurses and care teams.
• Support services to respond confidently to regulatory feedback and demonstrate sustained, evidence-based progress.
• Work collaboratively with Quality, Operations and external professionals to ensure actions are delivered and high standards are maintained.

This is not a role conducted from a distance. You will be present within our homes, close to the detail and ready to provide practical, hands-on support wherever it will make the greatest difference.

You are an experienced and credible clinical leader who understands what excellent care looks like and what it takes to achieve it consistently across multiple services. As a qualified RGN or RMN with current NMC registration, you have built your career within care homes, older people's care or a similarly complex health and social care environment. You understand CQC requirements, clinical governance and safeguarding, and you are confident interpreting audits, incidents and quality information to identify risk and establish clear priorities. Your experience demonstrates more than technical knowledge. You have supported managers and clinical teams to strengthen practice, navigate challenge and achieve measurable outcomes. You are comfortable asking difficult questions, providing professional challenge and escalating concerns, when necessary, but you do so in a way that builds trust and encourages people to take ownership. You are visible, practical and calm under pressure. Whether you are coaching a newly appointed Manager, reviewing clinical practice or supporting a team to deliver an action plan, you remain focused on what matters most: safe, responsive and person-centred care.

Previous multi-site experience would be particularly valuable, alongside a full UK driving licence and the flexibility to travel regularly across the portfolio.

What Success Looks Like Success will mean strong clinical governance, risks identified and addressed early, and confident leaders who consistently maintain high standards across all 11 care homes. Above all, residents and their families will experience safe, responsive and high-quality care every day.

Care Concern Group is one of the UK's fastest-growing, family-owned care providers, with an expanding portfolio of care homes and specialist services across the country. Our values Trust, Respect, Passion, Kindness and Inclusivity shape how we care for our residents, support our colleagues and work together. As we continue to grow, we are investing in the clinical leadership and governance needed to maintain quality at scale. This newly created role offers the visibility, senior backing and professional freedom to influence clinical practice across a significant portfolio and to see the direct impact of your work within our homes.

£70,000-£80,000 per annum + Car Allowance + Private Medical Insurance Eleven homes. One consistently high standard of care. Care Concern Group is creating a new Clinical Support Manager position to provide visible, expert clinical leadership across a defined portfolio of 11 care homes. Working alongside Regional Leaders, Home Managers and Clinical Teams, you will strengthen governance, anticipate risk and ensure safe, effective and person-centred practice is embedded consistently across every service. Your value will lie in knowing where to look, what to challenge and how to turn clinical insight into better everyday practice. You will combine clear professional judgement with a supportive leadership style that builds confidence, strengthens accountability and brings people with you.

Contract

• Salary of £70,000-£80,000 per annum.
• Home-based, with regular travel across the portfolio.
• Generous annual leave.
• Workplace pension.
• £5k car allowance
• Private Medical Insurance