Clinical Support, Licensed Social Worker

VNS Health; New York (NY); On-site; USD 70,200 - 87,700; Full time

Benefits offered by this job

30 days of paid time off

Health insurance

Generous tuition reimbursement

Job summary

VNS Health in New York is seeking a Clinical Support Licensed Social Worker to provide expertise in behavioral health and care management. This role requires managing a caseload of high-risk members and collaborating with interdisciplinary teams to strengthen care delivery and improve outcomes.

The successful candidate will have a Master's Degree in Social Work, a New York State license, and at least three years of relevant experience. Competitive pay and generous benefits are offered, including extensive paid time off and health insurance.

Qualifications

• Current license to practice as a Licensed Social Worker in New York State required.
• Minimum of three years Social Work experience in a managed care setting.
• Demonstrated clinical competence and ability to multi-task in a fast-paced environment.

Responsibilities

• Manage BH CM caseload for members with complex behavioral health needs.
• Provide clinical consultation to teams regarding behavioral health conditions.
• Collaborate with teams to enhance clinical workflows and operational processes.

Skills

Clinical consultation

Care coordination

Communication skills

Analytical skills

Education

Master's Degree in Social Work

Tools

MS Word

Excel

Job description

Overview

The Clinical Support Licensed Social Worker provides clinical expertise and behavioral health support to Care Management operations, helping to ensure integrated, member-centered care across the physical and behavioral health continuum. This role supports high-risk members, collaborates with interdisciplinary teams, and helps operationalize quality, compliance, and regulatory initiatives, including corrective action plan (CAP) requirements. The Clinical Support Licensed Social Worker serves as a key resource for behavioral health consultation, care coordination, and program development to improve member outcomes and strengthen care delivery.

This position is in the office (4 days/week).

Benefits

• Referral bonus opportunities
• Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life Disability
• Employer-matched retirement saving funds
• Personal and financial wellness programs
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
• Generous tuition reimbursement for qualifying degrees
• Opportunities for professional growth and career advancement
• Internal mobility, CEU credits, and advancement opportunities

What You Will Do

• Participate in interdisciplinary rounds, case conferences, and care coordination meetings.
• Manage a Behavioral Health Care Management (BH CM) caseload for members with complex behavioral health and psychosocial needs.
• Serve as a Health Home and HARP liaison to support coordination, communication, and program integration.
• Provide clinical consultation and guidance to Care Management staff regarding behavioral health conditions, social determinants of health (SDoH), and member engagement strategies.
• Conduct outreach and follow-up activities related to quality initiatives, including depression screening follow-up, substance use disorder engagement, and other behavioral health interventions.
• Support care transitions and engagement of high-risk members across care settings.
• Collaborate with Utilization Management, Care Management, Quality, and Compliance teams to develop and enhance clinical workflows and operational processes.
• Assist in implementing and monitoring corrective action plans (CAPs), Medicaid Managed Care readiness activities, and other regulatory requirements.
• Support chart audit activities, including audit tool development, revision, execution, and monitoring.
• Identify barriers to care and connect members with appropriate behavioral health, community, and social service resources.
• Maintain timely, accurate, and compliant documentation in accordance with organizational and regulatory standards.
• Contribute to the development of programs and initiatives that improve behavioral health integration and continuity of care.

Qualifications

Licenses and Certifications: Current license to practice as a Licensed Social Worker in New York State required.

Education: Master's Degree in Social Work required.

Work Experience: Minimum of three years Social Work experience in a managed care, home care or community based health care organization required. Experience in geriatric care preferred. Demonstrated clinical competence in social work required. Ability to multi task in a fast paced setting, listen attentively, evaluate calls, and use judgment in a time sensitive environment required. Effective oral/written communication, analytical and interpersonal skills required. Knowledge of Medicaid and/or commercial regulations preferred. Proficiency in MS Word, Excel, and data systems required. Bilingual skills may be required, as determined by operational needs.

Pay Range

USD $70,200.00 - USD $87,700.00 /Yr.