Social Worker

1199-Seiu; New York (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

1199-SEIU is seeking a licensed social worker to assist members with mental health and related challenges. The role involves assessments, referrals, and follow-up support across various settings in NYC.

The ideal candidate holds an MSW with LMSW licensure, at least two years of post-graduate experience, and prefers bilingual Spanish speakers. Travel across the five boroughs and collaboration with healthcare partners are required.

Qualifications

• Master’s degree in social work or equivalent years of experience required.
• New York State License (LMSW) required.
• Minimum two (2) years post-graduate experience in direct social work required.
• Bilingual in Spanish preferred.

Responsibilities

• Assist members in person or by phone with mental health and related challenges; provide assessments, referrals, and follow-up support.
• Offer ongoing support for members admitted for psychiatric care, detoxification, and rehabilitation.
• Collaborate with families, educators, therapists, and community partners to ensure cohesive care for clients.
• Provide members with personalized referrals to community-based resources and behavioral healthcare providers.
• Utilize QNXT, Salesforce, DMS, ICIS, V3, and other databases to complete tasks and documentation.

Skills

Communication skills

Interpersonal skills

Spanish bilingual (preferred)

Ability to travel

Education

MSW degree (LMSW)

Tools

QNXT

Salesforce

DMS

ICIS

V3

Job description

Responsibilities

• Assist members in person or by phone with challenges such as depression, anxiety, substance use, mental health concerns, family and child-related issues, domestic violence, and job jeopardy. Provide assessments, referrals, and follow-up support.
• Offer ongoing support and interventions for members admitted for psychiatric care, detoxification, and rehabilitation.
• Collaborate with families, educators, therapists, and community partners to ensure cohesive care for clients.
• Provide members with personalized referrals to community-based resources and behavioral healthcare providers.
• Utilize QNXT, Salesforce, DMS, ICIS, V3, and other databases, as needed, to complete tasks, authorizations, and documentation.
• Document services and progress in accordance with clinical and regulatory standards.
• Review and Process Behavioral Health Prior Authorizations, including for Intensive Outpatient Programs (IOP) Partial Hospitalization Programs (PHP), Transcranial Magnetic Stimulation (TMS), and Applied Behavior Analysis (ABA) prior-authorizations.
• Provide emotional well-being workshops, grief support, and crisis support, both in the field and virtually.
• Participate in health fairs and tabling events. Provide information on healthy lifestyles and encourage members to participate in healthy living programs offered through Wellness/MAP or vendor programs such as Weight Watchers, Noom, Flytehealth, and Virta, etc...
• Participate in member-support programs, such as Post-ER Outreach, Maternal Health Program, Adolescent Crisis Intervention Program, and other initiatives as needed.
• Collaborate with MAP/Wellness nurses, health educators, and nutritionists.
• Perform additional duties as assigned by management.

Qualifications

• Master’s degree in social work or equivalent years of experience required; New York State License (LMSW) required.
• Minimum two (2) years post-graduate experience in direct social work required; Autism and ABA therapy experience highly preferred.
• Bilingual in Spanish preferred.
• Excellent written, listening, verbal communication, and interpersonal skills.
• Demonstrate sound judgment and discretion in establishing and maintaining effective work habits and relationships, while ensuring confidentiality in all interactions.
• Ability to work well under pressure, maintain composure, multi-task, establish priorities, meet deadlines, and follow through on assignments.
• Strong writing, listening, verbal communication, and interpersonal skills.
• Ability to work flexible hours, including some evenings and weekends.
• Ability to travel independently to locations across the five boroughs of NYC for field events
• Ability to work flexible hours including some evenings and weekends.