Clinical Support II - Elevate Patient Care & Clinic Flow

ScionHealth; Watertown (WI); On-site; USD 38,000 - 48,000; Full time

Job summary

The Clinic Clinical Support II at ScionHealth provides advanced clinical support in outpatient clinics under supervision of licensed providers. The role handles patient care tasks, clinical procedures, and administrative duties to ensure smooth patient flow.

Candidates may be trained as Medical Assistants (CMA preferred), EMTs, or LPNs and must demonstrate strong patient care skills, accurate documentation in the EMR, and a commitment to safety and quality care.

Qualifications

• High School Diploma or Equivalent required or demonstrated ability to perform essential functions.
• Postsecondary Medical Assistant, EMT, or LPN program completion is required.
• Certified Medical Assistant preferred upon hire or within facility requirements.

Responsibilities

• Collect and document patient history, vital signs, and screening information.
• Prepare patients and examination rooms for provider evaluation and procedures.
• Perform phlebotomy, immunizations, and assist with laboratory procedures.
• Administer medications and treatments as directed by providers.
• Assist with minor procedures using aseptic techniques.
• Communicate test results and provide patient education under supervision.
• Document care in the electronic medical record accurately and timely.
• Collaborate with providers, nurses, and team members to promote quality care.
• Support care coordination with reports, records, and pre-visit planning.

Skills

Clinical procedures

Phlebotomy

Immunizations

EMR documentation

Prioritization

Education

High School Diploma or Equivalent

Medical Assistant/EMT/LPN program certificate

Tools

EMR systems

Job description

The Clinic Clinical Support II at ScionHealth provides advanced clinical support in outpatient clinics under supervision of licensed providers. The role handles patient care tasks, clinical procedures, and administrative duties to ensure smooth patient flow.

Candidates may be trained as Medical Assistants (CMA preferred), EMTs, or LPNs and must demonstrate strong patient care skills, accurate documentation in the EMR, and a commitment to safety and quality care.