Clinical Support Clerk

Women's Care PC; Bend (OR); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Benefits package

Job summary

Women's Care PC in Bend, Oregon seeks a dependable Clinical Support Clerk to join the PACO team on-site. This full-time role supports the clinical staff, manages patient communication, and helps keep the clinic's daily workflow on track.

The position offers a starting pay of $25 per hour, with a comprehensive benefits package. Relevant experience or a Medical Assistant Certification plus BLS are required.

Qualifications

• Minimum of one year of clinical support experience OR Medical Assistant Certification.
• Basic Life Support (BLS) from AHA required.

Responsibilities

• Provides administrative support to clinical staff by recording messages from patients and referrers; creates phone notes and forwards via the EHR.
• Rooms patients and measures blood pressures.
• Completes prior-authorizations for medications, procedures, surgeries, and visits.
• Assists in oversight of outside monitoring patients including referrals and scheduling.
• Ensures orders/notes are sent to the appropriate clinic and maintains relationships with external facilities.

Skills

Clinical support experience

EHR familiarity

Strong communication

Education

Medical Assistant Certification

Job description

Help us keep the wheels turning and the babies growing! Women's Care is looking for a dependable, organized, and team-oriented Clinical Support Clerk to join our Perinatal Associates of Oregon (PACO) team in Bend! We specialize in caring for women and their growing families, and behind every great patient experience is a team of people making sure all the details come together.

This role is perfect for someone who enjoys a little variety in their day, takes pride in keeping things organized, and knows that the behind-the-scenes work is just as important as what happens in the exam room. You'll be a key support to our clinical team, helping keep patient care moving, paperwork in order, and the daily workflow on track. No two days need to look exactly alike!

About the Role:

This is a full-time opportunity working on-site at our PACO clinic in beautiful Bend, Oregon. The position has an expectation of 40hrs per week (Monday - Friday) and we are proud to offer a great benefits package. Our Clinical Support Clerk recruiting pay range starts at $25/hr.

What will you do:

• Provides administrative support to clinical staff by accurately and efficiently recording messages from patients, referring offices, and others; creating phone notes and forwarding to appropriate individual via the EHR, following up as needed to ensure timely response.
• Rooms patients and takes blood pressures.
• Completes prior-authorizations including medications, procedures, surgeries, and office visits.
• Assists in the oversight of outside monitoring patients including handling referrals and scheduling.
• Ensure follow-up to confirm that any necessary orders and notes are sent to the appropriate clinic, maintaining a positive relationship with these external facilities.

Requirements

What do you need to bring to the role:

• Education/Experience: Minimum of one year of clinical support experience with experience in obtaining accurate patient vitals, medical injections, and assisting with procedures/NSTs OR a Medical Assistant Certification.
• Basic Life Support (BLS) from AHA required.

Competencies that matter to us:

Business Effectiveness:

Strong computer, organizational, and time management skills to ensure maximum productivity. Advanced language and grammar skills both verbal and written, and knowledge of medical terminology.

Personal Effectiveness:

Strong personal work habits with a high level of accountability and self-management skills that enable desired outcomes. Easily able to adapt and maintain composure, effective at time priority and management, and able to respond to feedback constructively.

Interpersonal Effectiveness:

Strong communication skills, a teamwork mindset, and well-developed interpersonal capabilities that enable successful interactions with others. Engages well with the team/patients through respectful and inclusive conduct.

About Women’s Care:

Women’s Care was founded in 1988 and is an independent physician group specializing in women's health. We hold ourselves to the highest possible standard of care delivery through compassion, respect, and professionalism. Women’s Care takes care of all patients, from adolescence to menopause, and is a strong advocate for women’s health.

Women’s Care is an equal opportunity employer.