Clinical Support Assistant

SB CLINICAL PRACTICE MANAGEMENT PLAN INC; Stony Brook (NY); On-site; USD 28,158 - 35,197; Full time

Job summary

SB CLINICAL PRACTICE MANAGEMENT PLAN INC is seeking a full-time Clinical Support Assistant to provide general medical office administrative support. The role includes phone coverage, interfacing with patients and physicians, and handling medical correspondence. Applicants should have a high school diploma and strong organizational skills.

The position offers a competitive salary range of $20.44 – $25.55 per hour, depending on experience. Candidates with prior medical office experience are preferred.

Qualifications

• High School diploma or GED required.
• Some clerical experience preferred.
• Strong organizational and communication skills (both verbal and written).
• Excellent typing skills and friendly telephone etiquette.

Responsibilities

• Assist in the overall operation of the medical office.
• Answer telephone calls and take and route messages.
• Interface with physicians and patients.
• File medical and administrative correspondence for the department.
• Process prescription renewal requests.

Skills

Organizational skills

Communication skills

Typing skills

Telephone etiquette

Education

High School diploma or GED

Tools

Microsoft Office

EMR experience

Job description

Clinical Support Assistant – Stony Brook Psychiatric Associates, UFPC

Location: Stony Brook, NY

Schedule: Full time

Days/Hours: Monday – Friday; 8:30 AM – 5:00 PM

Pay: $20.44 – $25.55

SUMMARY

Provide general medical office administrative support. Phone coverage for own desk and overflow calls to the department. Acts as a liaison between patients and physicians.

Job Duties & Essential Functions

• Assist in the overall operation of the medical office.
• Answer telephone calls and take and route messages.
• Interface with physicians and patients.
• File medical and administrative correspondence for the department.
• Process prescription renewal requests.
• Complete patient forms.
• Obtain records.
• Perform all other duties as assigned.

Required Education & Qualifications

• High School diploma or GED.
• Some clerical experience.
• Strong organizational and communication skills (both verbal and written).
• Excellent typing skills and friendly telephone etiquette.

Preferred Qualifications

• 2 years of administrative/clerical experience.
• EMR experience.
• Medical office experience.
• Microsoft Office proficiency.
• Prior pre‑authorization process experience.
• Spanish speaking ability.

Physical Demands

This position is largely sedentary and requires the employee to remain stationary for the majority of the day. The employee must be able to communicate effectively with patients, staff, and medical providers. Additional physical demands may be outlined by management.

Equal Employment Opportunity

CPMP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected status. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfer, leaves of absence, compensation and training.