Front Desk Medical Receptionist

SB CLINICAL PRACTICE MANAGEMENT PLAN INC; Hampton Bays (NY); On-site; USD 27,552 - 33,062; Full time

Job summary

Stony Brook Internists, UFPC is seeking a Front Desk Medical Receptionist in Hampton Bays, NY. This full-time role supports front desk operations, patient check-in and check-out, scheduling, and billing to ensure smooth daily workflow.

You will handle phones, screen calls, enter patient data in the EMR, collect payments, and assist with referrals while maintaining HIPAA compliance. Schedule requires Monday through Friday, 8:30 AM to 5:00 PM, with possible evenings and weekends.

Qualifications

• High School diploma or GED required.
• Strong organizational and communication skills (verbal and written).
• Excellent typing skills and friendly telephone etiquette.

Responsibilities

• Answer, screen, and route phone calls; take messages and ensure proper delivery.
• Verify patient demographics and insurance information in EMR.
• Schedule patient appointments and remind patients of required documentation.
• Enter and scan patient data into the EMR and collect payments.
• Maintain a clean and organized reception area and ensure HIPAA guidelines are followed.

Education

High School diploma or GED

Graduate of an accredited Medical Office Administration program

Tools

EMR

Practice management system

Job description

Front Desk Medical Receptionist – Stony Brook Internists, UFPC

Location: Hampton Bays, NY

Schedule: Full time

Days/Hours: Monday – Friday; 8:30 AM – 5:00 PM; evenings and weekends may be required.

Pay: $19.78 – $24.72

SUMMARY: The medical receptionist will assist the department with coordination of the daily operations of the front desk, and other duties to ensure efficient workflow and patient care.

Job Duties & Essential Functions

• Answer, screen, and route phone calls; take appropriate messages and ensure proper delivery.
• Assess telephone calls, determine urgency, and refer urgent medical queries to physician or nurse immediately.
• Maintain a clean and organized reception area.
• Use the Electronic Medical Record (EMR) and other systems for check‑in/check‑out processes, verifying patient demographics and insurance information, obtaining patient signatures, and ensuring completion of required paperwork.
• Enter and scan patient data into the EMR.
• Collect payments and process them accordingly.
• Facilitate patient flow by notifying providers of patient arrivals, delays, or backlogs, and communicate with staff and patients as necessary.
• Schedule patient appointments and remind patients of any required documentation.
• Schedule services or procedures as needed.
• Obtain or retrieve referrals, authorizations, and eligibility verifications if required.
• Contact patients if there is a change in the physician’s schedule or if the patient’s appointment needs rescheduling.
• Keep office supplies stocked by anticipating inventory needs and placing orders or advising the office manager of items needed.
• Ensure HIPAA guidelines are followed at all times.
• Provide additional coverage for night hours and weekends as needed, updating and maintaining the integrity of client information.
• Perform other duties as assigned by management.

Required Education & Qualifications

• High School diploma or GED.
• Strong organizational and communication skills (both verbal and written).
• Excellent typing skills and friendly telephone etiquette.

Preferred Qualifications

• Graduate of an accredited Medical Office Administration program.
• At least 6 months of experience as a Medical Receptionist in a high‑volume physician practice.
• At least 1 year of clerical experience.
• Proficiency in using an EMR and a practice management system.

Physical Demands: This position is largely sedentary and requires remaining stationary for the majority of the day. The employee must communicate with patients, staff, and medical providers and exchange accurate information. Additional physical demands will be outlined by management as needed.

Equal Employment Opportunity

CPMP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected status. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfer, leaves of absence, compensation, and training.

CPMP expressly prohibits any form of workplace harassment based on race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other legally protected status. Improper interference with the ability of CPMP’s employees to perform their job duties may result in discipline up to and including discharge.