Clinical Supervisor - Transit Homeless Outreach

Bowery Residents' Committee; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Bowery Residents' Committee seeks an experienced supervisor for its Transit Homeless Outreach team in New York. This role oversees day‑to‑day operations, engages and assesses clients, and coordinates housing plans and clinical charts for chronically homeless individuals.

The position requires an LMSW with eligibility for 9.58 removal designation, supervisory experience, and preferred bilingual abilities. The program collaborates with NYC agencies and the MTA to assist clients 24/7.

Qualifications

• LMSW required with ability to obtain 9.58 removal designation.
• Supervisory experience preferred for leading the outreach team.
• Bilingual abilities (Spanish, Polish, Russian, Chinese, Korean or other) are a plus.

Responsibilities

• Supervise day‑to‑day operations of the subway outreach case management team (ILSs).
• Oversee engagement, assessment, placement and follow‑up with chronic/high‑profile homeless individuals.
• Ensure up‑to‑date charts including psychiatric evaluations, narratives and housing plans; manage removal assessments under Mental Hygiene Law 9.58.
• Participate in clinical management meetings and case conferences; prepare monthly reports.
• Provide CPR/First Aid or overdose prevention as needed.

Skills

LMSW

Supervisory experience

Bilingual preferred

Education

LMSW license

Job description

Duties/Responsibilities

Supervision of day to day operations of subway outreach case management team (ILSs team) and individual team members. Oversee engagement, assessment, placement and follow up with chronic or high profile homeless individuals. Responsible for ensuring all clients have up to date charts including psychiatric evaluations, narrative psychosocial, housing plans and applications, and other components of clinical chart. Responsible for evaluating clients for possible removal under the Mental Hygiene Law section 9.58. Participate in the clinical management team, attend clinical meetings, case conferences and other meetings to present or discuss clients on case load. Additionally complete monthly reports and other reports as needed. Provide emergency CPR/First Aid or Overdose prevention protocol if needed. Related duties as assigned.

Duties/Responsibilities

Supervision of day to day operations of subway outreach case management team (ILSs team) and individual team members. Oversee engagement, assessment, placement and follow up with chronic or high profile homeless individuals. Responsible for ensuring all clients have up to date charts including psychiatric evaluations, narrative psychosocial, housing plans and applications, and other components of clinical chart. Responsible for evaluating clients for possible removal under the Mental Hygiene Law section 9.58. Participate in the clinical management team, attend clinical meetings, case conferences and other meetings to present or discuss clients on case load. Additionally complete monthly reports and other reports as needed. Provide emergency CPR/First Aid or Overdose prevention protocol if needed. Related duties as assigned.

Hours

Full-time; 37.5 hours per week

Qualifications

LMSW and be able to get 9.58 removal designation. Experience with homeless, street/subway homeless and MICA population strongly preferred. Supervisory experience preferred. Valid driver’s license preferred. Bilingual preferred including, Spanish, Polish, Russian, Chinese, Korean or other language. Basic computer literacy required. CPR training certification or willingness to take training class in CPR.

MAKE AN IMPACT

Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.

Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally.

Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.

Program Description

Jointly funded by the Department of Homeless Services and the Metropolitan Transportation Authority, BRC’s Transit Homeless Outreach staff members operate throughout the transit system 24 hours a day. Through this program, which BRC has operated since 2005 and significantly expanded in 2014, BRC provides outreach and case management services to humanely assist homeless individuals to permanently relocate from MTA properties. The program serves the New York City metropolitan area, including the boroughs of Manhattan, The Bronx, Brooklyn and Queens. Clients of Transit Homeless Outreach are engaged and assessed with the goal of connecting them with housing and essential services.