Clinical Supervisor - Stepdown (Nights)

Mercy Co; Fort Smith (AR); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Sign-on bonus available

Tuition support

Paid time off

Matched retirement plans

Medical, dental, and vision coverage

Job summary

Mercy is seeking a Clinical Supervisor to ensure safe, high-quality patient care through effective staffing, resource management, and collaboration with interdisciplinary teams. You will support patient flow, oversee daily operations, and promote a positive, accountable work environment aligned with Mercy’s mission.

NO CONTRACT role with sign-on bonus for eligible RNs, and a strong focus on leadership development, regulatory compliance, and continuous improvement.

Qualifications

• Graduate of an accredited nursing program.
• BSN preferred.
• Current RN license.
• 3–5 years of hospital nursing experience.
• Leadership experience preferred.
• AHA Healthcare Provider certification (required or within probation).
• TNCC, ACLS, and ENPC or PALS (as applicable).

Responsibilities

• Oversee patient care delivery using the nursing process and ensure coordination of care.
• Ensure appropriate staffing levels and collaborate on patient flow and bed management.
• Serve as a leader, mentor, and role model; provide feedback, coaching, and accountability.
• Promote a positive work environment and staff engagement through governance and recognition.
• Communicate effectively with leadership, staff, and providers; escalate issues as needed.
• Support regulatory compliance, policy adherence, and accreditation standards.
• Participate in performance improvement, quality initiatives, and root cause analyses.
• Address patient concerns and support service recovery to improve satisfaction.

Skills

Clinical leadership

Communication skills

Problem-solving

Staff development

Education

BSN preferred

Accredited nursing program graduate

Job description

Find your calling at Mercy!

The Clinical Supervisor ensures the delivery of safe, high-quality, and cost-effective patient care through effective staffing, resource management, and collaboration with interdisciplinary teams. This role supports patient flow, oversees daily operations, and promotes a positive, accountable work environment aligned with Mercy’s mission and service standards.

Position Details:

SIGN ON BONUS AVAILABLE

10,000 Sign On Bonus for full-time RNs with at least 1 year of experience

NO CONTRACT

Key Responsibilities

• Oversees patient care delivery using the nursing process and ensures coordination of care based on patient needs and staff competency
• Ensures appropriate staffing levels and collaborates on patient flow and bed management
• Serves as a leader, mentor, and role model; provides feedback, coaching, and accountability
• Promotes a positive work environment and staff engagement through shared governance and recognition
• Communicates effectively with leadership, staff, and providers; escalates issues as needed
• Supports regulatory compliance, policy adherence, and accreditation standards
• Participates in performance improvement, quality initiatives, and root cause analyses
• Addresses patient concerns and supports service recovery to improve satisfaction

Qualifications

Education:

• Graduate of an accredited nursing program
• Preferred: Bachelor of Science in Nursing (BSN)

Licensure:

• Current RN license

Experience:

• 3–5 years of hospital nursing experience
• Preferred: Previous leadership experience.

Certifications:

• AHA Healthcare Provider (required or within probation)
• TNCC, ACLS, and ENPC or PALS (as applicable)

Skills

• Strong clinical and leadership skills
• Effective communication and problem-solving
• Ability to support staff development and ensure quality patient care

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.