Clinical Supervisor - Flexible Assertive Community Treatment

Family & Children's Services; Tulsa (OK); On-site; USD 60,000 - 90,000; Full time

Job summary

Family & Children’s Services is seeking an ACT Clinical Supervisor to oversee a multidisciplinary team delivering intensive community-based care to individuals with severe mental illness. The role leads clinical supervision, coordinates client care, responds to crises, ensures regulatory compliance, and partners with senior leaders to maintain high fidelity to ACT and PQI standards.

You will maintain documentation, support staff development, monitor KPIs, and participate in community

Qualifications

• Experience supervising multidisciplinary teams and coordinating complex case loads.
• Strong knowledge of ACT model fidelity and Chapter 55 regulations (if applicable).
• Ability to respond to crises, coordinate admissions and ensure regulatory compliance.
• Excellent documentation practices and collaboration with leadership to improve service delivery.

Responsibilities

• Oversee and coordinate a multidisciplinary ACT team delivering community-based care.
• Lead daily organizational meetings and coordinate staff assignments based on clinical needs.
• Screen referrals, assist with admissions, and develop initial treatment plans.
• Provide 30% direct client care and crisis intervention as needed.
• Monitor KPIs, maintain documentation, and ensure regulatory compliance.

Skills

Clinical supervision

Leadership

Crisis intervention

Team coordination

Documentation

Community resources

ACT fidelity

Client care

Job description

The ACT Clinical Supervisor is responsible for overseeing and coordinating a multidisciplinary team, within a Certified Community Behavioral Health Center (CCBHC) model, consisting of mental health professionals to provide intensive community-based care to individuals with severe and persistent mental illness. Their primary duties include supervising team members, coordinating client care, responding to crises, ensuring quality standards and regulatory compliance, fostering community partnerships, facilitating staff development, monitoring financial targets, and maintaining accurate documentation. This role demands strong leadership, clinical expertise, and a commitment to improving the lives of individuals with complex mental health needs by delivering person-centered care within the community. ACT Clinical Supervisors are active members of the treatment team, providing direct client care, carrying a reduced caseload and assisting clients with complex clinical needs.

Maintain a strong working knowledge of the core ACT principles and ensure clinical practices reflect a high standard of model fidelity, including Chapter 55 regulations (if applicable).

Collaborate with Clinical Senior Program Director on implementation of PQI quality improvement plans to enhance service delivery and ensure compliance with CCBHC standards.

Assist in communicating organizational and programmatic changes to the team through clinical supervision and monthly department meetings.

Lead daily organizational meetings and schedule staff assignments based on clinical needs; co-facilitate treatment team meetings with multi-disciplinary team, utilizing a team approach in working with ACT clients.

Ensure new ACT referrals are screened in a timely manner and coordinate with Triage Therapist to facilitate admission when appropriate. Upon admission, complete all necessary intake paperwork, assessments, and develop initial treatment plan.

Provide direct client care for a 30% caseload, which includes the following services:

• Medication delivery and support to clients in the community.
• Promote healthy lifestyles, including general wellness education and information specific to chronic medical conditions.
• Have good working knowledge of community resources for basic needs such as food, shelter, and clothing. Refer and link ACT clients as needed.
• Provide clients with therapy and/or psychosocial rehabilitation services to help support successful functioning in the community, including education in the areas of ADL’s, socialization, education, employment, and family functioning.
• Assist interdisciplinary team with the completion of ACT initial comprehensive assessments and ongoing clinical assessments as indicated.
• Provide assessment for high-risk clients and when appropriate follow agency-established protocols for ensuring client safety.
• Support ACT team members and provide clinical guidance, when treating individuals with high demands or complex treatment needs. When necessary, provide direct intervention to address escalated situations.
• Be available to respond to crises in the community, utilizing agency protocols for crisis intervention. May include completion of LMHP evaluations, Third Party Affidavits, and coordination with law enforcement to ensure client safety.
• Be available to work non-traditional hours, which may include evenings, weekends, Holidays, and on-call overnight (varies by team). This may also include staffing crisis situations during non-scheduled shifts.
• Utilize agency issued cell phone during work hours for ACT work. Staff are expected to be responsive to cell calls and agency approved electronic communication, when scheduled to work. This may include overnight for on-call shifts (varies by team).
• Have reliable transportation and be willing to utilize personal vehicle for community-based work, which may include transporting clients when appropriate.

Demonstrate comfort and flexibility while working with clients in difficult life circumstances, which may include individuals, who are homeless or living in substandard conditions.

Develop strong working relationships with leadership of internal FCS programs, to ensure effective communication and optimal workflow. Example programs include: FCS Pharmacy, Crisis Care Center, COPES, and Intake department.

Develop positive professional relationships with community partners to ensure continuity of care and advocate for client needs. Example of community partners include: housing providers, inpatient hospital staff, shelter staff, and law enforcement.

Utilize various data resources to monitor Key Performance Indicators and use these data to guide team operations, ensuring maximum performance and optimal clinical outcomes.

Promote a positive, healthy environment where individuals can thrive in their positions and enjoy their work. This includes attending to team morale, addressing professional needs of individuals, and continually promoting ACT program values.

Drug Free Workplace Policy

This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Possession of a medical marijuana license will not exclude any applicant; however all employees are subject to the Family & Children’s Services Drug Free Workplace Policy.