Team Leader

Pathways to Housing PA; Philadelphia (Philadelphia County); On-site; USD 59,000 - 72,000; Full time

Job summary

Pathways to Housing PA in Philadelphia seeks a Team Leader to manage the daily operation and clinical supervision of a non-fidelity ACT team, ensuring flexible services for individuals with psychiatric disabilities and substance use issues.

You will champion participant choice and harm‑reduction principles, supervise staff and quality assurance, and coordinate with other services to support recovery, rehabilitation and community integration.

Qualifications

• Master’s in Social Work preferred or a related clinical mental health master's.
• LCSW or actively pursuing licensure preferred.
• Strong communication and collaborative skills.

Responsibilities

• Maintain a team of professional, para-professional and support staff.
• Maintain ACT-like core policies, practices and services.
• Ensure compliance with accreditation, certification and regulatory standards.
• Train, supervise and evaluate the team with the Clinical Director.
• Plan and implement client services in collaboration with team members.
• Support harm reduction by providing non-judgmental services.

Skills

5+ years mental/behavioral health

3+ years supervisory experience

Interpersonal communication

Writing skills

Computer literacy

Cultural competency

Empathy / compassion

Case management

Patience / flexibility

Validity driver license

Education

MSW or clinical mental health master's

LCSW preferred

Job description

Job Title

Team Leader

Position Summary

The Team Leader will manage the daily operation and clinical supervision of a non-fidelity Assertive Community Treatment (ACT) team and the development and oversight of a program sufficiently flexible and dynamic to meet the needs of those individuals who have psychiatric disabilities and substance abuse issues who have not been well served or have been unable to access traditional behavioral health programs. The Team Leader is responsible for assuring that the agency values a philosophy of participant choice, reducing harm, and respectful concern are expressed in all aspects of team practice. The Team Leader maintains oversight to ensure that client self-identified goals for recovery, rehabilitation and community integration are supported by appropriate services and best practices.

FLSA Status

Exempt

Department

Clinical

Supervisor

Clinical Director

Essential Duties And Responsibilities

• Maintain a Team comprised of professional, para-professional and support staff
• Maintain ACT like core policies, practices and services
• Ensure compliance with all accreditation, certification and regulatory standards
• Train, supervise and evaluate the team in conjunction with the Clinical Director
• Plan and implement all client services, in collaboration with team members
• Support harm reduction model by providing non-judgmental, non-coercive services and resources to individuals engaging in risky behaviors
• Provide data for written reports requested by city, state, or federal funding sources
• Supervise electronic and written record-keeping activities, e.g. databases, on-call logs, incident reports, progress notes and client charts
• Coordinate services of the team with other inpatient and outpatient community treatment, support and social services.
• Identify and develop appropriate services for unmet needs
• Establish operational procedures and monitor client visits and team assignments
• Collaborate with Pathways to Housing departmental staff to assure optimal apartment placement and maintenance of safe and comfortable living environment for clients
• Provide direct services to clients approximately 50% of the time
• Perform other duties as assigned

Essential Education, Experience And Skills

• Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other minority populations
• Master’s in Social Work preferred or Master’s in another clinical mental health discipline, such as: psychology, counseling, clinical social work, psychiatric nursing, or marriage and family therapy accepted; LCSW or actively working towards LCSW preferred
• Five years mental/behavioral health direct care experience, including three years supervisory experience required
• Responsible, organized and efficient
• Excellent interpersonal, communication and writing skills, as well as computer literacy
• Previous experience in case management/counseling of people with psychiatric disabilities, histories of substance abuse and/or trauma
• Ability to work with diverse populations including clients and staff in critical and emergency situations
• Sensitive to cultural, economic, gender, and sexual orientation difference
• Valid driver's license and clean driving record

Supervisory Responsibilities

All employees in assigned team.

Physical Demands And Work Environment

Community environment. Constant interaction with agency clientele. Considerable walking and standing may be required.

Salary

$65,000 annually