Clinical Supervisor

Arrow Child & Family Ministries; San Antonio (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

HSA match

Parental Paid Leave

Retirement plan with company match

Paid time off

Holiday pay

Mileage reimbursement

Tuition reimbursement

Training & development

Job summary

Arrow Child & Family Ministries seeks a Clinical Supervisor to lead Behavioral Health Services staff, ensure high-quality client care, documentation, and compliance with Medicaid, Texas Administrative Code, and contractual requirements.

This non-licensed supervisory role emphasizes supervision, training, and family engagement, guiding QMHPs and staff, coordinating services, and ensuring alignment with treatment plans and curricula.

Qualifications

• Bachelor’s Degree in Social Work or related field; licensure required.
• At least 3 years of experience working with children in child welfare, mental health, or special education, plus 1 year of supervisory/administrative experience.

Responsibilities

• Provides day-to-day administrative and program supervision to QMHPs and staff, including caseload management and guidance.
• Guides staff in applying program services, interventions, and curricula; coordinates collaboration with treatment team, parents, guardians, and foster parents.
• Ensures treatment plans and services align with needs identified through CANS or ANSA and meet state and agency requirements.
• Monitors completion of assessments, treatment plans, documentation, and other records; assists in enrollment and discharge decisions.
• May provide after-hours on-call coverage and crisis intervention as needed.
• Provide/coordinate staff training on clinical or related topics and ensure staff complete mandated trainings.
• Participate in case record reviews and cross-program collaboration; build relationships with internal and external stakeholders.

Education

Bachelor’s Degree in Social Work or related field

Job description

Overview

The Clinical Supervisor provides day-to-day leadership, program oversight, and support to Behavioral Health Services staff to ensure high-quality, individualized services for children and families. This role supervises staff performance, service delivery, documentation, productivity, and compliance with agency, Medicaid, Texas Administrative Code, and contractual requirements. The Clinical Supervisor supports staff in applying program standards, approved curricula, treatment plans, and assessment-driven interventions while promoting positive client outcomes and family engagement.

This is a non-licensed supervisory role and does not provide clinical supervision requiring professional licensure or independently perform functions reserved for a licensed clinician.

Benefits Include

• Medical, dental, vision, and supplemental insurance options, including HSA match for qualifying contributions.
• Parental Paid Leave
• Retirement savings plan with company match.
• Paid time off and holiday pay.
• Mileage reimbursement.
• Tuition reimbursement available.
• Company sponsored learning and development

Responsibilities

Other duties may be assigned as necessary.

• Provides day-to-day administrative and program supervision to Qualified Mental Health Professionals (QMHPs) and assigned staff, including caseload management, coordination of staff activities, and guidance related to client needs and service delivery.
• Guides staff in understanding identified client needs and diagnoses and in applying appropriate program services, interventions, and approved curricula; coordinates interdisciplinary collaboration with treatment team members, parents, guardians, and foster parents as appropriate.
• Ensures treatment plans and services are aligned with needs and strengths identified through the Child and Adolescent Needs and Strengths (CANS) or Adult Needs and Strengths Assessment (ANSA) and meet Mental Health Targeted Case Management, state, and agency requirements.
• Monitors completion of required assessments, treatment plans, goals, IEP-related documentation, and other client records to ensure established deadlines and program requirements are met. Assist in enrollment and discharge decisions as needed.
• May provide after-hours “On-Call” coverage for direct services. This service is provided during hours when the offices are closed.
• Provide crisis intervention services to clients and/or families during business hours as availability dictates.
• Assist in enrollment and discharge decisions as needed.
• Provide/coordinate training on clinical or related service topics for staff training.
• Ensure self and staff complete all training assigned by agency and program by stated due dates.
• Participate in internal and external client case record review process to ensure case record compliance.
• Develop relationships with internal and external stakeholders to develop cross program collaboration and/or establishment of services.
• Completes and maintains QMHP certification required by program and Texas Administrative Code.
• Understands and stays current on all Medicaid and Texas Administrative Code requirements that impact the program.
• Participates in and supports in-person collaboration opportunities, including departmental andorganization wide trainings, summits, seminars, meetings, and other professional development or team-building events, as required.
• Perform all duties within contract, state and federal regulations, company policy, and regulatory agency standards.
• May be required to drive vehicles, be insurable with our auto insurance provider, and complete company vehicle training.
• Occasional Travel may be required.

Qualifications

Bachelor’s Degree in Social Work or related field and licensure required. Must have at least three (3) years of experience working with children in the child welfare, mental health, or special education industry and one (1) year of progressive supervisory and administrative experience.