Clinical Supervisor

UCS Healthcare; West Des Moines (IA); On-site; USD 65,000 - 90,000; Full time

Job summary

UCS Healthcare in West Des Moines is seeking a Clinical Supervisor to lead the Clinical Department and provide expert supervision and guidance to counselors. The role emphasizes clinical oversight, staff development, and program quality within a values-driven nonprofit setting.

The successful candidate will have a bachelor’s degree with supervisory experience, CADC credential, and strong communication and organizational skills.

Qualifications

• Bachelor's degree with relevant supervisory experience.
• CADC credential is required.
• Strong leadership, communication, and organizational skills.

Responsibilities

• Oversee daily department workflows and supervise staff; manage caseloads as appropriate.
• Maintain and document client data per policy and CARF/ HIPAA requirements.
• Ensure ethical practice and regulatory compliance across the clinical team.

Skills

Supervision

Leadership

Communication

Documentation

Negotiation

Organizational skills

Education

Bachelor's degree

CADC

Master's degree in Behavioral Health

Job description

Clinical Supervisor

UCS Healthcare West Des Moines, Iowa, United States

About this position

We have a full-time position available for a Clinical Supervisor at our West Des Moines clinic location.

“UCS Healthcare values me as an employee.” “I’m given the latitude to do my job.” “UCS Healthcare is making a difference in our community.” “My supervisor is caring and understanding and is rooting for my success!” These are just a few quotes from a recent employee survey. Many employers promise competitive salaries and benefits, but more than that is required to provide a fulfilling career. What will? How about an organizational culture of mutual respect? Or maybe a career that is not ‘corporate,’ where profits come before people? As an integrated healthcare non-profit, we put people first. We pay for a vast majority of your health insurance premium as part of our robust benefits package. We provide real opportunities for advancement and growth while doing work that makes a difference in our communities. We are inclusive and firmly believe that bringing your authentic self to work improves teams and helps our clients thrive. If you're seeking a workplace that aligns with your values, where your contributions are appreciated, and where you can make a tangible impact, consider joining our team. Rather than waiting for others to catch up with UCS Healthcare, apply with us. Our team members tell us that they are grateful they did. Join us in our mission to create hope for healing and lifelong well-being.

Job Title:

Clinical Supervisor

FLSA:

Exempt

Department:

Clinical

Reports To:

Clinical Director

Job Summary:

Clinical supervision is an interpersonal relationship centered on developing skills and professional growth via learning and practicing. Through observation, evaluation, and feedback, supervision assuring that adequate staffing levels are being maintained clinically, ethically, and legally. Clinical supervision ensures that clinical files are being maintained according to company policy, CARF standards, and state and federal regulations.

The clinical supervisor will demonstrate strength and positive teamwork, educate, and develop techniques that allow integrated patient centered care and strive to provide the highest level of compassion.

As part of UCS Healthcare, team members will follow all laws and regulations, including those at the Federal, State, and Local level. They will also adhere to all UCS policies and procedures, including patient confidentiality, HIPAA/ 42CFR part 2, and all CARF requirements. All team members will operate in alignment with UCS Healthcare’s core values, work effectively in a team environment, provide or support patient-centered services, and strive to assist UCS Healthcare in delivering the highest level of care.

Essential Functions (95%):

Clinical Work

Oversees and develops daily workflows of the department.Has the ability to complete assessments within scope of license, provide both individual and group sessions as required and maintain own caseload in accordance with assigned duties.Provides observation to direct reports of both individual and group sessions at regular intervals. Coordinate delivery of treatment modalities.Ensures that Evidence Based Practices (EBP) are being successfully integrated into groups and counseling sessions by training, and monitoring counselors through observed supervision.

Documentation

Maintain and document data on clients served in a well-organized fashion.Identifies quality assurance and risk management issues and brings them to the attention of the Clinical Director.Monitors the use of resources to determine when there is a need for additional staff and brings requests to Clinical Director.Receive, evaluate, and implement assessments from referring agencies and perform assessments as needed.

Communication/Ethics

Consults with and supports clinical staff in both individual and group supervision focusing on counselor ability to perform their jobs appropriately with the welfare of clients in mind and ensures the integrity of clinical services.Follow all Federal, State of Iowa, and agency policies and laws, including those pertaining to patient confidentiality, including HIPAA/ 42CFR part 2 and CARF requirements.Updates employees on new and amended government regulations and changes in health insurance and requirements of Value Based Care.Helps strengthen communication among employees in a clinical environment.Familiar with the Code of Ethics for each staff member on the clinical team based on their credential and license board.

Team Management and Development

Provide direct supervision, guidance, and performance management to direct reportsAssist with training and onboarding of team members, using effective techniques to promote team development.Create goal setting and cascading annual goals for team members.Responsible for interviewing and selection of team membersEffectively delegate to accomplish goals and to build team members’ capability and confidence.Coach and mentor team members; receive and provide feedback in a constructive way that builds confidence within the team; address performance issues as needed in a timely manner.Completion and maintenance of required recordkeeping including but not limited to applicant tracking, onboarding, supervisions, and annual reviews.

Other Functions: (5%)

Complete required training in a timely mannerOther duties as assigned

Minimum Required Knowledge, Education, Experience, Skills, and Abilities:

Minimum of a bachelor’s degree and 5 years of having a full CADC.Four years’ experience in Human Services or related field.Productive supervisory and leadership skills.Ability to prioritize tasks and to delegate when appropriate.Ability to regulate in a fast paced, potentially high stress environment.Must possess excellent verbal and written communication skills.Must have superior problem solving and decision-making skills as well as strong analytical skills.Must be a talented and effective team builder.Excel in management and leadership skills.Must be detail oriented with strong organizational skills.Must have standard computer skills.Must have strong negotiation and persuasion skills.Must have the ability to execute fair and sound judgment.

Preferred Knowledge, Education, Experience, Skills, and Abilities:

Master’s degree in behavioral health or related field.Five years’ experience in Human Services or related field.IADC by the State of Iowa.

Physical Requirements:

Must be accessible by phone or email regularly to address operational needsCommunicating with others to exchange information.Ability to sit for extended periods and work on a computer.A valid driver's license is required and liability insurance or an equivalent means of reliable personal transportation and coverage as travel within the state of Iowa may be necessary.

This is a full-time, salaried position. Work hours will generally correspond with regular program operating hours; however, the Clinical Supervisor is expected to maintain flexibility and work the hours necessary to meet program needs, ensure appropriate clinical oversight, and support staff and client care. Flexibility and coverage responsibilities are shared among the supervisor team to ensure consistent leadership support and program continuity.