Clinical Success Coordinator - Scheduling - Temporary Remote (Fully Remote)

Hawthorne Health; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Hawthorne Health seeks a dedicated scheduling coordinator in the United States to support complex and lower-complexity studies, ensuring visits are scheduled within windows and compliant.

You will collaborate with cross-functional teams, identify scheduling gaps, and help keep trials on track while delivering high-quality patient experiences.

Qualifications

• 1-2 years of patient/customer service, call center, or event coordination experience.
• College degree or GCP certification preferred; clinical research knowledge is a plus.
• Strong communication, organization, and adaptability with detail orientation.

Responsibilities

• Support senior coordinators on complex studies, scheduling and rescheduling visits within windows.
• Manage lower-complexity studies and monitor daily visits for logistics and compliance.
• Proactively identify scheduling gaps and collaborate with cross-functional teams.

Skills

Patient care experience

Call center experience

Event coordination

Education

College degree

GCP certification

Clinical research knowledge

Job description

• Support senior coordinators on complex studies, scheduling and rescheduling visits within windows.
• Manage lower-complexity studies and monitor daily visits for logistics and compliance.
• Proactively identify scheduling gaps and collaborate with cross-functional teams.

Qualifications:

• 1-2 years of patient/customer service, call center, or event coordination experience.
• College degree or GCP certification preferred; clinical research knowledge is a plus.
• Strong communication, organization, and adaptability with detail orientation.

About Hawthorne Health:

• Decentralized clinical trials platform connecting patients with home-visit health professionals.
• Values human connection and technology to make trials accessible and convenient for everyone.

Hawthorne Health makes clinical trials accessible and convenient for everyone by combining technology and design with a distributed workforce of health professionals. It is a technology-savvy, human-centered company that values connection and operates through a network of credentialed clinicians known as Heroes.