Clinical Subjects Coordinator

University of Michigan; Ann Arbor (MI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Generous paid time off

Comprehensive health insurance

Retirement plan with matched benefits

Life insurance

Work-life programs

Flexible spending accounts

Job summary

University of Michigan School of Dentistry is seeking a Clinical Subjects Coordinator for NIH and industry-sponsored grants. This full-time role involves coordinating subject recruitment, consent, data management, and study procedures on-site in Ann Arbor.

You will work with a multidisciplinary team, maintain regulatory knowledge, and help train staff while supporting flexible study workflows and compliant operations.

Qualifications

• Bachelor's degree in a health science discipline or equivalent.
• Two or more years coordinating clinical research or healthcare experience.

Responsibilities

• Perform clinical trial coordination: identify, screen, schedule, consent and enroll subjects using electronic data capture (REDCap).
• Order study-specific lab work and diagnostic procedures (e.g., fMRI, PET).
• Perform study procedures (EEG, fNIRS, tDCS) and operate study devices.
• Maintain lab supplies and assist with SOPs, meeting minutes, and events.
• Communicate with study participants and clinical staff to prevent protocol errors.
• Route AE/SAE information to PI and oversight agencies.
• Maintain CFR, GCP, FDA knowledge; ensure compliance.

Skills

Clear communication

Multitasking

Attention to detail

Confidentiality

Team collaboration

Professional demeanor

Education

Bachelor's degree in health sciences

Tools

REDCap

Epic

MiChart

Job description

Mission Statement

Enhancing health through education, service, advocacy, research, and discovery.

Vision

As a global leader in integrated health, we drive innovation through groundbreaking research and transformative education, preparing future-ready leaders to deliver equitable, exceptional care and advance the dental profession.

Core Values

• Compassion: We approach each interaction with collegiality, empathy, and professionalism, recognizing the unique contributions of each individual.
• Leadership: We empower each person to lead and contribute to our shared goals.
• Excellence: We uphold high standards and drive progress in healthcare.
• Responsibility: We promote integrity, professionalism, and accountability to ensure ethical decision-making.
• Trust: We commit to an honest, transparent environment that fosters healthy relationships.
• Creativity: We approach problems with bold thinking by crafting innovative solutions that benefit our community.
• Belonging: We embrace and celebrate our diverse community by fostering a sense of inclusion and belonging.

Job Summary

The University of Michigan School of Dentistry, founded in 1875 in Ann Arbor, is a top-ranked, world-renowned institution for dental education, research, and clinical care. It consistently ranks among the top dental schools globally, offering DDS, dental hygiene, and advanced graduate programs, including a unique program for internationally trained dentists.

Join a welcoming team of innovators. The Headache and Orofacial Pain Effort (H.O.P.E. Lab) at the School of Dentistry is looking to fill a full-time Clinical Subjects Coordinator for NIH and industry-sponsored grants. H.O.P.E. Lab is a multidisciplinary collaborative effort to investigate the brain as a research and therapeutic target for chronic trigeminal pain disorders, including primary headaches (e.g., migraine), TMJD and trigeminal neuropathic pain. The coordinator reports to the Program Manager and Principal Investigator. Due to the nature of the work performed, we ask that you be in-person/onsite, with no remote work options.

Responsibilities

• Perform clinical trial coordination, including:
  • identifying potential subjects
  • screening subjects
  • scheduling
  • consenting and enrolling subjects
  • collecting and managing clinical data using electronic data capture (e.g., REDCap).
• Ordering study-specific lab work and diagnostic procedures (e.g., fMRI, PET scans or biospecimen collection).
• Perform study procedures (e.g., EEG, fNIRS, tDCS), and maintain and operate study technology and devices (e.g., wearables, sensory equipment).
• Work with research lab services and staff to maintain lab supplies.
• Resolve operational problems, create/maintain standard operating procedures, study documentation, maintain meeting minutes, and assist with lab events.
• Communicate with study participants, nurses, IDS, physicians, NP's/PA's, phlebotomists and other clinical and research staff to correct/prevent protocol errors.
• Expeditiously route AE and SAE information between staff, PI, and oversight agencies.
• Maintain current PEERRS, or OHRP certification; knowledge and application of the Code of Federal Regulations (CFR), Good Clinical Practice (GCP), and FDA regulations; and maintain knowledge of current ICH and CFR guidelines.
• Help train other staff, students and mentees; assist with High School Internship program.
• Adjust work between independent and collaborative activities across multiple studies.
• Manage a flexible work schedule to accommodate study procedures.

Required Qualifications

• Bachelor's degree in a health science discipline or an equivalent combination of education and experience.
• Two or more years of experience coordinating clinical research or working in healthcare.

Skills You Have

• Clear verbal and written communication
• Basic computer skills
• Ability to multitask in a fast-paced clinical environment.
• Ability to communicate with diverse populations
• Ability to maintain patient confidentiality.
• Excellent organization skills and attention to detail.
• Reliable attendance.
• Enthusiasm, dependability, initiative, and prioritization skills.
• Professional and positive demeanor.

Desired Qualifications

• Clinical trials experience
• Previous experience with Epic, MiChart
• SOCRA or ACRP certification

Why Work at Michigan?

Benefits

• Generous paid time off for vacations, holidays, sick time, season days, and paid parental leave.
• A retirement plan that provides two-for-one matching contributions after the first year of employment.
• Many choices for comprehensive health insurance
• Life insurance
• Work-life programs to strengthen a workplace culture that supports personal and family life, including child care, elder care, lactation resources, and mental and emotional health services.
• Flexible spending accounts for healthcare and dependent care expenses

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Work Schedule

Monday - Friday, 8:00 am - 4:30 pm

• We may adjust times to accommodate patient availability.

Work Locations

School of Dentistry, 1011 N. University Ave, Ann Arbor, MI 48109

Additional Information

We are committed to maintaining a safe and healthy work environment for everyone. As part of the onboarding process, all candidates are required to submit their immunization records to Occupational Health Services (OHS) prior to their appointment start date to verify their immunization status. The process includes completing a two-step TB test for all new hires and providing proof of Hepatitis B immunization for clinic-facing roles. Additional immunizations may be necessary based on public health guidance or specific job responsibilities.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.